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buybuy BABY

buybuy BABY

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3.3 Google Review
2017 98 St NW, Edmonton, Alberta, T6N 1J5, Canada
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Refresh Reviews 3.3


Nov 30, 2018
Very poor customer service. They were not knowledgeable about the car seats we were shopping for at all. After doing our own research we made an online purchase of a car seat which was on sale. When the car seat never arrived we checked our spam folder and discovered they cancelled the order for being out of stock. I'm sure the seat will show up online again in the coming weeks, more like "out of stock at that price." They would not send a different colour seat, they would not provide a gift certificate for the difference or for any amount for that matter. They would not provide an apology. We will not spend one cent at this place for the life of our child. Way to play the long game, BBB. Epic fail.

Dec 1, 2018
I went in to purchase gifts for my friends newborn, and Lupita helped me at the checkout. She was the most energetic, kind, genuine, and happy soul I've had the pleasure of meeting in a long time and she absolutely made my Saturday morning. Not only was she making jokes and easy conversation, she spent 10 minutes with me to wrap the gift in flawless fashion at the wrapping station, complete with a delicate lace bow. I would highly recommend her and this location to anyone, and will certainly return for all future baby-related needs. Thank you Lupita !

Nov 17, 2018
My husband and I came here looking for a double stroller and a car seat. Hilma was very knowledgeable and took the time to explain several different options. She asked specific questions so that she could tailor to our needs. She brought up some important points we never even thought about. Service like this in big box stores is hard to come by nowadays. Keep it up Hilma!

Nov 16, 2018
I have been to this store so many times and each time I give my information to sign up to thier online deals no one actually putsmy info in. I have given my Information to so many different cashier's and today the manager and again as usual so disappointed with it. Haven't received any email saying I'm signed. Customer service is horrible. I don't think I'm going back to this store ever again and I would tell my friends the same. So disappointed

Oct 16, 2018
I feel unwelcome from their customer service. One of the old lady was very rude and unprofessional. When I was talking about the stroller with friend in our language, she disturbed us and acting like people speak other languages are not acceptable. I’ll never go back again and will not recommend any of my friends go there.

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Opening Hours

Mon:9 am - 5:30 pm
Tue:10 am - 6 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm Today
Fri:9 am - 9 pm
Sat:9 am - 9 pm