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Ashley HomeStore

Ashley HomeStore

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3.2 Google Review
1430 99 St NW, Edmonton, Alberta, T6N 0A8, Canada
(780) 702-8610 ashleyhomestore.ca
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Google Reviews

Refresh Reviews 3.2


Oct 5, 2018
Edit: I received my couch the following week, after having made an arrangement with them. The couch arrived just when they said it would, and the deliverymen did a great job getting it in and set up for me. We came to a very fair arrangement regarding the delivery and compensation for having not met their initial commitment, so honestly I have to say that I'm very satisfied with how everything turned out in the end. In the end, I got a very nice new couch, delivered and in my living room within about a week of when I bought it, at a very good price. My only knock is that when unforeseen circumstances arose, it took a couple days to get alternative arrangements made. But overall, I have to say that my experience was a good one and I'd shop there again. Nice furniture, but serious problems with customer service. We bought a couch, and we paid for the delivery service. We got a call the day of the delivery telling us that they wouldn't be delivering it that day, and they'd call us the next day to make arrangements. They didn't call, so I have no idea when they're going to try and deliver my couch. The eighty dollars that I paid them for a Saturday delivery? Who knows? Ever since I gave them the money, they haven't been able to live up to their commitments to me. Very disappointed.

Sep 5, 2018
This place definitely beats the brick!! Not only their store manager ensures that the transaction goes through smoothly, he walks you from the very 1st point till the last with no pressure to buy. The store has great staff that is very helpful and informative. I have been receiving wonderful comments on the stuff I purchased last month. Will be making my next visit soon! 😀

Oct 9, 2018
I bought 2 sofas from this store. The sales associate told me that this sofa is the best. After a few months, My son who was 12 years old at that time, sat on one of the sofas and it was broken. I called customer service, they sent me a technician. I asked for replacement but the company did not accept. The technician repaired the broken one , but after 3 months, that sofa was broken again. Although the company repaired it again but I was so disappointing for buying a product from Ashley. Never buy any thing from Ashley again.

Sep 23, 2018
Exceptional service and commitment to informed decision making. Kathy and Alex were both very helpful and focused on us.. not helping multiple people at once. It was great. Solid experience!

Aug 30, 2018
The furniture is really good quality. Very happy about that. Also beautiful furniture. But it took a very long time for things to get sorted out to purchase our furniture. That is why o didn't give 5 stars. Other then that everything was good.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm Open Today
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 6 pm

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