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The Source

Name: The Source
Address: Banff, AB, T1L 1C1, CA
Telephone: (844) 763-0636
Price range: $$$

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3.8 Google Review

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Banff, Alberta, T1L 1C1, Canada

(844) 763-0636 www.thesource.ca

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Refresh Reviews 3.8

snottydyck

Jun 4, 2018

Was just in the store 10:30 am. I was the only customer in the store and was ready and willing to pay $800-$1600 for a laptop. The employee at the desk was far more interested in the computer she was staring at than helping a paying customer. Your loss.

Gemma Brent

Apr 13, 2018

All the staff were absolutely no help, and showed no interest in helping us buy a new phone. They were useless with information on products and borderline rude. We left very unimpressed they need to learn some customer service skills or leave forever. This isn't the first bad experience I have had.

Bernice Hinde

Jun 26, 2018

Kylea is a wonderful asset to your business. You should take special care of her

Madeleine Lee Gow

Apr 13, 2018

If I could give this store negative stars I would. -5. I am highly disappointed. Today I went into the Banff source store located in the cascade mall where I was hopefully going to attain a new mobile phone. I was shocked and apauled at the service I received. Firstly it took the staff at least 5 minutesmto acknowledge that I had even entered the store where there was only 1 other customer inside and subsequently offer what they believed to be help. Once the attendant, Liam came over I explained my budget and what I wanted in the phone. He then repeatedly tried to sell me something twice my budget and also had no other knowledge of any other products that would of suited me better. He took me to the counter where he continued to say 'do you really want this phone, it's not good'. I was beginning to become frustrated. He continued to be condescending and judgemental and made me feel that I was unwanted and this sale was a chore . I was then rudely passed onto another employee as Liam needed to go on lunch break and was left again with another rude employee . He then continued to tell me my choices where wrong and that I should not buy the phone I wanted, however was not given any explanations or alternatives that fitted my needs. I was then left standing at the counter with the salesman who just gave me the impression that I should leave. I was incredibly disappointed in my experience and would never recommend the store to anyone. I truly hope the staff take a good hard look at themselves and get a lesson in how to treat customers.

Rod Bettcher

Feb 11, 2018

Had a very pleasant experience, enjoyed the food, simply well prepared and tasty. Alex our waitress was excellent serving our group of over 20 people!!!!!

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