Aaron's

Poor customer service. Was told I could switch my payment dates and was constantly harrassed for payment. I switched due to a job change. Was told numerous times I could do this and an extra fee was taken the last time to have this done. Then I'm told no its actually a higher fee and my date was not in fact moved. Poor communication as he barely speaks English. I was threatened with legal action because I moved and at the end of the call he told me to go f#@$ myself. Would not recommend anyone getting furniture here unless you're ready for drama and frustration.

I honestly hate giving bad reviews. I'd much rather tell of the great service I've received. This is not the case, so I went in to buy a laptop (HP Omen 15) within 20 minutes they managed to charge my debit card and not receive the payment on their end so I payed cash (supposed wireless connection error), had to wait till the next day for a refund, which was supposed to go into my bank automatically, but nope I had to book the morning off work and come rectify it. ($190.25) is a lot of money to just dissapear. Then today I have some time to sit down and enjoy my new pc just to find the charger isnt the correct one and my pc wont charge. To add insult to injury they sold this pc to me as brand new and wound up giving me the display model with no box or paperwork from HP and the wrong charger. Very angry with the sloppiness of your business.** Edit raised to two stars from one because of Sean and Melissa those two made sure I got the right charger right away.**

Aaron’s in Forest Lawn, what a joke. If I could give 0 stars I would and just leave this review. Let’s start with the staff. Young African American gentleman greeted us. Didn’t work in the store, must have been a delivery driver but didn’t look like one either. He looked sloppy (I don’t expect perfect but show you represent your company) The other two young women looked all right but again, would have been nice if they looked like they worked there. Now we get to the promotions . As advirtised and posted on the window when I walked in -$0 down if dign up for preauthoeized debit. My parter was speaking to “Christie” about this and when mentioned she said it had expired and would not be honouring the pricing as pictured. After multiple attempts to try and explain to the lady that per Canadian regulations if the price is posted it must be honoured, my partner came over to where I was located and explain what just went on. Christie then came over to my and my partner and gave me a quote and I mentioned the promo and said I want it honoured or i walk out. No sooner had I done that then the young aboriginal women who also worked there took that one sign down and was rolling it up. Christie then proceeded to act like a stuck up teenager and basically told me she wasn’t going to honour it. I then told her that she was engaging in extremely poor business practices to which they both responded “yeah okay have a nice day” I have NEVER experienced such shady, business practice in all the years I’ve worked in a service industry. I would have happily stayed for the over priced furniture if they had said something like “so it looks like the date of the promo has passed I do apologize for not taking it down. I can’t honour that particular promo but here is what I ca do...” thus starting a dialogue with a new client who was willing to drop 12k when all was said and done. I have posted to other social media platforms in the hopes I can warn clients not to go into that store or deal with their company ever again. If you need things just run away from Aaron’s forest lawn.

I love my new T V THANKS

I have been a returning customer customer here for over 3 years. I sold everything I owned in Ontario before I left and came to Calgary to start a new life and needed acquire new furnishings. Considering my financial situation, I was left with limited options. So I shopped similar type locations...Sam, the manager at the location I do all my business, is great. Because of my financial situation, he's never once treated me like a lesser person and I appreciate that kind of service. it's always a pleasure to go in and make my payment and enjoy joking around with him and his pleasant staff. This guy has great values and very outgoing towards my needs. With this, I hope Sam and his staff are rewarded as just. Thanks Sam and you're friendly staff.