went to this store today (the one in smart centers Cambridge) and I had the worst customer service by two different women. First I went to the electronics to buy a Pokemon let's go Pokemon ball that I put on hold. They said they would hold it up to 2 hours and their was only 3 left in store. I went in and said it was on hold. She didn't even check my name or anything, didn't even know what I was talking about until my boyfriend explained what it was in full detail & then she just grabbed one and sold it to me. If you don't know what electronics are, maybe you shouldn't be working in that section of the store? All while two young men were standing there doing nothing because they only did the cellphone booth. So we walked around the store some more and went to the front with our purchases. We only had cash so we couldn't use their self check out. We went up to this woman who was so rude it was just sad. Who I assume is a manager or some higher up came and brought in a new employee and said the lady had to train her. She didn't even say anything. Just stared at him with an obnoxious face while he was explaining that she needs to let her watch and learn. The poor girl saw her reaction and she looked nervous and probably didn't want to be left with this woman to train her.
Was just an over all bad experience with these incredibly rude women they have working here
