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Refresh Reviews 3.4


Sep 15, 2018
They really help my roommate and myself out. Best team of workers I have had the chances to deal with.

Aug 18, 2018
We had heard bad things about the brick in Dawson Creek, but gave them a try as we also knew that they were new owners. We did not want to use others judgement against them. Well we were wrong, all that we had been told about their poor service after sale ended up being true. This could have been a very different review if their service for delivery & set up, was as good as their in store service. They even price matched an appliance for us the day after purchase. But then came delivery and this is when it all went downhill. When I called to confirm our first delivery date I left a voicemail; our delivery date came and no call to give us a time. We called the store only to be told they do not listen to their voicemails as they used to get only bad ones. This is the first problem with service, how can you get better if you dont listen to your customers complaints. Now we had to wait two weeks for delivery because of our schedules. Once again I receive a call, to which i returned during business hours and speak with a very unprofessional salesperson, who told me all was confirmed without even getting my name. Delivery day comes and I have asked a friend to come over to accept as we are unable to be there. She arrives at 9 am and finally gets a call 11 am that they won't be delivering until 5:30-7:30 pm. Wow, that is pretty late, but ok, would have been great to know that beforehand. The delivery happens at about 6pm. At 7:30, I get a call asking if i am at home as they have delivered the wrong dishwasher. My husband speaks with them and the only thing they can do is deliver the floor model to us, so now we have paid full price for a floor model. Next up is warranty, we will see how the service is with that, as both couches we purchased were shipped with defects.

May 30, 2018
Great service, friendly staff. Got what we needed at a great price.

Mar 8, 2018
It was crappy both orders u ha were at least a month late and my table was cracked

Jul 12, 2018
Great customer service

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


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Opening Hours

Mon:10 am - 6 pm Open Today
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 6 pm

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