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Closets by Design - Edmonton

Closets by Design - Edmonton

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3.6 Google Review
9903 209 St #unit 35, Edmonton, Alberta, T5T 5X9, Canada
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Nov 26, 2018
Brittany was very good and helped us design our pantry and WIC to meet our needs and budget. The installation was less than good, the installer left behind the saw dust in our closet and didn't clean it like he's supposed to. He also left chips all over our product which the manager said he should have the means and know how to fix at the time of the installation. He was less than professional when he asked me "you have pop?" I don't have an issue providing him a soft drink but to outright ask a customer for anything besides water feels a bit unprofessional and the way he asked... no please or anything. I called and spoke with the manager and he said he'd send someone else to fix up the chips and would compensate us with a gift card. But when I called back to book a date he wasn't available, I've left messages several times over a few months and he has yet to call me back. Very disappointed in their customer service. For the amount of money you spend you expect to have a product that is at least not damaged and with any issues you'd expect good customer service with good follow through. .

Oct 28, 2018
Brittany was very knowledgeable and friendly. Once we showed her around our place, she was able to come up with a design that fit our needs perfectly for our master ensuite closet, ensuite washroom, and mudroom closet. Her designs were functional and she understood exactly what we needed in terms of storage. So we got them to install cabinets for 3 areas of the house. We have an average size home but these were areas where we needed to maximize our storage space. The cabinets were custom built and fit the spaces perfectly without making our space feel smaller. The chocolate pear colored cabinets look as if they were installed when the house was initially built. They match our cabinets throughout the whole house. They also installed a trim along the mudroom cabinet which makes it look very refined/finished and professional. Ramon was excellent in terms of installing the cabinets. He took the time to make sure things were done properly. Ramon also called before he was on his way over, each time, which was courteous. We also received confirmation emails and phone calls for appointments. Only downside was that it took 3 appointments (instead of the 1 day) to have all of them installed. This was not due to Ramon but the drawer dividers were forgot to be ordered/made and the mudroom cabinet doors being different sizes. These problems were fixed by the company with ease and no hassle a few days later. Worth the money for good customer service and to have our home well organized. Thanks Closets by Design!

Apr 6, 2018
Doug and the team at Closets by Design did four closets for use over the course of a few days. They were courteous in our home, prompt in communication, as well as happy to come back and correct any imperfections. In the end gave us a quality product for a great price.

Apr 25, 2018
Closets by Design have installed two bookcases and a wall bed for me. On each occasion they exceeded my expectations. Excellent workmanship and very professional service

May 16, 2017
Right from the start, everything was more than expected. Quick call back, had an excellent consultation with Brittany and then received a call a few days before to confirm installation. Then received a call day before to confirm time window. Installer arrived on time and did the job in a timely and professional manner. Wouldn't hesitate to use them again.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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