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Refresh Reviews 2.9


Sep 24, 2018
Very bad customer service. Some agents are just rude and aggressive. Extremely unpolite in my last visit. Their model is not about customer satisfaction. It's more about policies and their company rules. Nobody cares about your service or if you are happy about it or missing something or what can be done to make it better. I went to other competitors and found much more customer appreciation. There was one agent named Andrew who was extremely friendly and helpful during our visit though. Anything else is just frustrating. I will never be shopping at this branch again.

Jun 16, 2018
We had a great experience with both our sales person and our delivery team that came to deliver our appliances. Kate Kellerman was so helpful with helping us choice the right appliance. She called me back quickly when I had questions. Really appreciated all the assistance from the delivery guys too, they went above and beyond to make the delivery situation quick and easy. Thanks so much. Would deal with the Brick again.

Aug 5, 2018
Had great customer service today while purchasing a bed set and small sofa. Andrew and Tom were helpful and easy going to work with. Thank you!

Jul 29, 2018
Went bed shopping today. My partner and I went to all the mattress shops in town, but ended up back at the Brick. We were hooked up with a great deal and our sales associate Andrew really made the shopping experience really fun!

Mar 5, 2018
I want to shout out to the two exceptional delivery men, Cal and Chris........they delivered two enormous loads of furniture, to my address. Each time they were ahead of schedule, had notified me what time they would be arriving ( so I could get chores done before they arrived!) and were fantastic to work with. They not only took away all the packaging ( and there was a great deal! ) Cal and Chris assembled the furniture very quickly. Thank you thank you thank you........ Hey Cal, hey Chris, you guys rock and Brick is lucky have you on their team.

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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