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Bois & Cuir

Bois & Cuir

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3.4 Google Review
1323 Government St, Victoria, British Columbia, V8W 1Y9, Canada
(250) 386-2647 www.boiscuir.com
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Refresh Reviews 3.4


Dec 3, 2018
Warning! This place has good furniture but terrible customer service. My husband and I bought a dining table, 4 chairs and a ceiling light from the downtown Victoria, BC store. After a few days, since we did not hear from the delivery people, we went back to the store. The two girls told us that they forgot to ask for our address!!! We also realized that there was a huge crack in the table (one wood in the lower frame was completely broken!!!). The girls said the price was lowered because of the broken wood. They finally accepted to give $100 discount for the broken part, but we still felt they had not been completely honest with us because they did not disclose that the table was broken at the time of purchase. We received the furniture but the colour of the ceiling light didn't really match our dining room decoration. We called them and asked if we could exchange it with a different ceiling light of the same or higher value. The person on the phone (one of the girls) responded in a cold and impolite way that they were not accepting any exchanges under any circumstances due to policy. The strict return/exchange policy was not disclosed at the time of purchase.

Nov 28, 2018
Have enjoyed shopping here and the few pieces I have purchased, are perfect.

Dec 14, 2017
Guy below me is delirious. It is clearly stated on the receipt and right at the till and elsewhere that the store has a no return policy. The owners decide that policy, not the sales staff. You show your true colors in throwing the sales staff under the bus then stating you would change your review if they make an exception because your dumbass can't read and now are being a giant baby about it. The girls here are some of the sweetest, realist people in Victoria. They don't try and force their way onto you like normal furniture stores and will allow you to browse, but if you need help they're very knowledgeable and helpful.

Apr 8, 2017
LOVE love love this store!!! The pieces are totally unique and gorgeous. Quality of the items was the best I've seen anywhere. Would stand the test of time. Definitely all of the items I saw in the store would prompt conversation with guests! Love that a lot of the furniture is made from reclaimed wood. Absolutely love their chandeliers. Staff was very helpful. I was assisted by "Sawyer", who had some great ideas about colour and texture, how to display items. She listened to the sort of look I like and pointed out pieces that would fit with the atmosphere I am trying to create in my space. My daughter bought me a beautiful candle from the store for my birthday (after I had been raving about the store!), The candle sits inside a round concrete container, very unique, and it smells amazing when I burn it. It has lasted much longer than other candles I have. Also love their room spray, "Original Room Spray", the name doesn't adequately describe the scent - which reminded me of being in Paris for some reason! Wonderful experience all round, highly recommend dropping in to check things out.

Dec 8, 2017
Cool stuff, but the worst return policy. By worst I mean no return or exchange policy. Better make sure what you buy is exactly what you need. The owners need to conform to the 21'st century of small businesses and make sure customers are taken care of.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey


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Opening Hours

Mon:11 am - 5 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm Open Today

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