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Accents@home

Accents@home

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1.0 1 review
4567 Lougheed Hwy #unit # 226, Burnaby, British Columbia, V5C 3Z6, Canada
(604) 620-1157 accentsathome.ca
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Mar 11, 2022

Bad furniture even worse service

Horrible customer service. They didn't disclose that their furniture has a P65 warning for containing formaldehyde nor did they think that selling cancer causing furniture was a reasonable cause for returning the item that reeked horribly of chemicals. Poorly painted and shabbily assembled, missing pieces that they continuously claim to be sending. For that price I really expected better quality, so disappointed with their products and especially their terrible service. The furniture has been sitting out for a week waiting for missing parts and still smells awfully, they refused an exchange and every time I demand a refund they simply deny cause. Shop anywhere else!

Google Reviews

Refresh Reviews 4.2


Sep 14, 2018
They have a very good range of products with a reasonable price but the best thing was my experience as the customer. Store manager spent around 2 hours with me helping to choose the best furniture suiting my taste, my home and also my budget. He was so kind and genuinely shared his opinion and experience

Sep 19, 2018
I recently purchased all my furniture from this Brentwood location. The employees were really professional as well as friendly. I recommend this store to anyone interested to buy furniture. The delivery and assembly was quick and hassle free. The delivery guys even help in designing and knowledgeable about the furniture. Thank you Sunny

Sep 18, 2018
Over all the great customer service. I was prompted accordingly in the store when selecting my sectional sofa.Delivery time was flexible and they met my schedule. I love Accents@ home, they have comfortable and contemporary furniture's. Absolutely friendly staffs.

Sep 4, 2018
My experience at Accent at Home was fantastic. I purchased furniture for my new home and Ankush (store manager) and Jasmine (sales rep) were able to help me select an excellent combination of items to suit my color scheme and room sizing constraints. Delivery was quick and efficient. Overall great experience and totally recommend. Thank you.

Dec 7, 2018
Very helpful staff and great prices and selection for furniture.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 6 pm

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