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Star Furniture

Star Furniture

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3.3 Google Review
1991 Savage Rd #Unit 125, Richmond, British Columbia, V6V 0A4, Canada
(604) 278-6198 www.starfurniture.ca
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Google Reviews

Refresh Reviews 3.3


Sep 6, 2018
A great store with lots or selection. I bought a whole bed set and sofa from Cleo and got a great discount on them. Very satisfied with the service and the quality of products.

Dec 4, 2017
They were not willing to give us their GST number even though it is mandatory to have it on receipts or tell the customer what the GST number that is registered to the business so that we can write off the furniture. After asking the lady who is also the owner of this company, they refused to tell us their GST registered number (most likely because they aren't registered) and she claims that she doesn't need to give it out due to privacy reasons. What kind of BS is that? They need to tell their customers what their GST number is if they are going to charge GST and report it to CRA.

Aug 13, 2014
Do not purchase anything from this store. We had a terrible experience with this company. Directly on the receipt it says that items can be returned for a refund or exchange within 15 days of purchase and the staff out right refused to allow us to bring the furniture back even though it had only been 6 days since we paid for it and 4 1/2 days since we picked it up. Before we paid for the outdoor couch we asked in detail about the foam and if it can be left in the rain. We un-zipped a cushion once we got home and were concerned with the quality so we phoned right away. One of the partners of Star furniture told me that the cushions needed to be kept in a storage box or kept covered, which is when we let them know that we'd be returning the outdoor sectional as our deck isn't covered in the summer. We didn't purchase a previous couch from another company because they were straight forward about the type of outdoor foam that was in the couch and that it needed to be kept mostly dry. There are many kind of outdoor foam and some kinds need to have a liner under the fabric or should be kept under a cover. Each staff member has given us conflicting information on if the foam on the outdoor furniture can be in the rain or not and all of them were very adamant that they were not going to permit us to return the couch despite it states directly on the receipt that we have a full 15 days for a $ refund and even longer for an in-store credit. Horrible experience. I highly recommend to avoid this company. We are now stuck with an outdoor couch in Vancouver and the foam shouldn't be getting wet.

Jul 31, 2016
They have the best quality fire bowls and fire tables I have ever seen

Mar 7, 2017
Don't waste your time!

INDUSTRY BLOGS

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Opening Hours

Tue:11 am - 4 pm
Wed:11 am - 4 pm
Thu:11 am - 5 pm
Fri:11 am - 4 pm
Sat:11 am - 4 pm

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