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Jul 2, 2018
I'd been without a dryer for almost two months and laundry in a household with two small children had become a nightmare. My parents offered me a dryer for my birthday and I saw the matching model to my washing machine at the Brick for a slightly better price than Costco. I had a very tight budget and the sales assistant (I wish I could remember her name) and her colleagues and manager all worked with me for quite some time to help me figure out how to get what I needed. What's more, they never once tried to make me feel embarrassed for not having the money to pay for all the extras. Delivery was much faster than any other place I researched - I think it was just two days, actually. The delivery men were amazing. They took my old dryer out and installed the new dryer in under 5 minutes, all while still being friendly and conversational! Totally stress-free. It impressed me enough that I will head to the Brick the next time I need anything furniture or appliance related.

Aug 30, 2018
Bik was a great sales he knew is stuff. He explained it to us with a no pressure attitude, He acknowledged our needs and spoke to my wife and I very professionally. He gave us option and great explanations. A great experience and we will definitely let all our friends know how great he is.

Jun 30, 2018
I wish I could give negative stars. My mother and I went in there a few years ago looking for a great deal on a couch. I had asked a salesmen if he could get us a great price on a specific couch and I had seemed to offend him somehow. He told my mother and I that we were not welcome and to leave immediately. I feel I was racially profiled, and I will NEVER BUY ANYTHING AT THE BROCK EVER UNTIL THE DAY I DIE.

Aug 3, 2018
Worst customer service ever. Never buy anything thing from this place . Even if the item never opened same day no return what so ever . They're super nice until they get your money. Once they got it , It turn ugly Update: August 3.2018 Few days ago the Brick head office contacted me and enquired about my issue with Surrey Branch. They were very polite and understanding. They work with me to resolve the issue . Thanks head office. Issue resolved This is the good customer service for future business.

Jul 19, 2018
Went to The Brick in Surrey Centre mall looking for a new bed. The salesman (S. Yadwinder) was helpful, knowledgable and friendly. We found the perfect bed for us and it was even on sale! They delivered it on the day we requested it (even gave me a tracking number so I knew when they were in transit), during the time they said they would. The driver called a few minutes prior to arrival and they set up the adjustable base and mattress quickly and efficiently, and took all the packaging with them. There was a dirty mark on the cover and The Brick called the manufacturer on our behalf, who had them replace the cover at no cost and then The Brick even sent me an email to confirm my Warranty would not be compromised because of the replacement factory cover. I had never purchased anything from The Brick before and had heard both good and bad stories from people who had from other locations, but our experience was great from the moment we walked in the door until we woke up from our first great night sleep. We will be purchasing all of our furniture and appliances from them from now on.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 9:30 pm
Tue:9:30 am - 9:30 pm
Wed:9:30 am - 9:30 pm
Thu:9:30 am - 9:30 pm
Fri:9:30 am - 9:30 pm
Sat:9 am - 9 pm

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