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EQ3 Vancouver

EQ3 Vancouver

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3.8 Google Review
2536 Granville St, Vancouver, British Columbia, V6H 3G4, Canada
(604) 681-5155 www.eq3.com
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Google Reviews

Refresh Reviews 3.8


Aug 7, 2018
I bought a lamp here and am very happy with it. The place ain't cheap, but it is not super expensive either, and the stuff is quite stylish and usually of decent quality. There is nothing that looks bad in the joint, so you can't really go wrong with anything from EQ3. The staff were friendly too.

Sep 14, 2018
After getting rid of our dining table and chairs the day our delivery was supposed to come there was nothing delivered. Called the next day to find out our order was backed ordered, only our table was in stock but that wasn't delivered. No one notified us at all regarding the back order but they confirmed the delivery date. They confirmed a delivery for the following month. Was supposed to come yesterday but still nothing. No calls or updates from these guys. Terrible service

May 11, 2018
Purchased a new bed frame (with storage underneath). Ben was really helpful/knowledgeable. We were even able to arrange shipping to the interior, rather than having to pick it up from the store in Vancouver. Unfortunately the warehouse sent it to us in the wrong colour BUT, they sent us the cover slip in the correct colour right away (at no cost to us) when I reached out. Customer service from Ben at the Granville tore & their customer service department was excellent. Quality of bed frame/product excellent. Very happy with purchase.

Oct 10, 2018
I havent recieved the piece I ordered yet but I am already frustrated by their vague approach to the online order process. We were not emailed any info about shipping times or the delivery process. When I phoned to inquire I was told by a defensive customer service rep that the website says 2 to 4 weeks. I would expect more specific information to be provided in the confirmation email, but it actually says nothing. And since we ordered delivery, I have no idea how much notice they plan to give. So my current impression of this company is that I have handed them a bunch of money for a product and I dont know when I will recieve it. And when I asked an actual person, they behaved as though I was being unreasonable and told me where to look on their website for the bit that says 2 to 4 weeks. I would expect that level of impersonal service from maybe Ali Baba or a huge faceless online presence. But with EQ3, its just rude!

Jul 28, 2018
Nice furniture but sooooooooooo expensive. We try to have a discount on a 1900 cad table. No negotiation. The table is just 7 iron tubes welded together and a marble top. 1900 dollars. At this price I'm going to buy myself a welding machine and all the materials and will save half of the money. I will be also sure that is it produced in Canada.

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