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Cozy Living Inc

Name: Cozy Living Inc
Address: 1755 Pickering Pkwy, Pickering, ON, L1V 6K5, CA
Telephone: (905) 426-7760
Price range: $$$

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3.7 Google Review

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1755 Pickering Pkwy, Pickering, Ontario, L1V 6K5, Canada

(905) 426-7760 www.cozylivinginc.com

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iliana matienzo

Sep 23, 2018

Recently purchased a new home in Brampton and went to Cozy Living Pickering to get all my furniture. Got my delivery today and I am absolutely in love! I got beautiful bedroom, family, dining, kitchen and living room furniture, plus accessories for the hallways. The delivery guys were very professional and had lots of patience. Saved a lot of money and I definitely got everything I could've dreamed of! Thank you Cozy Living I couldn't be happier.

Karim Premji

Sep 23, 2018

Don’t waste your time going anywhere else, go to Cozy Living Pickering! I purchased a living room set, a family room set, a dining room set, and 2 bedroom suites. Kim and Nadeem were absolute pleasures to work with and they were also very knowledgeable. Thank You Cozy Living for making my life easy!

Gabriela Lartiga

Sep 25, 2018

I had gone in to dispute an issue ( sales associate gave me unreliable and incorrect information on one of their products that I had purchased) in hopes to rectify before purchasing another item I was interested in . The owner wasn't in so instead the son of the owner came to attend. I left with the most distasteful experience with him, he was unwilling to recognize the fault of his associate and not even an apology for all the inconvenience to say the least. He had no manners as well, as his tone of voice was not pleasant to speak with. Although they have a selection of furniture, they run a very unprofessional business lacking customer service. No more of my business to them sorry. I appreciate business' that truly care about their customers and try to find resolutions to any issues. I am not a picky customer but this left me very displeased.

Oliver Mendonca

May 12, 2018

Purchased a bedroom set d was told it would be 8-10 weeks for delivery. After 8 weeks we stopped in at the store to ask and were told the receipt says 10 and it was done by her boss. To which we said that he told us 8-10 so we were just checking. She said “my boss is a liar”. At 9 weeks we were told that they were waiting on one more piece - the chest. 2 days prior they called to say everything had arrived and we schedule deliver for Saturday (today) which makes it exactly 10 weeks. We sold our existing furniture and it was picked up Friday night. Saturday morning cozy living calls to say that all they have is the bed and none of the other pieces. I went to the store and took my refund however that’s 10 weeks of lost time to shop for their furniture, 10 weeks in which they took 50% of the payment (likely to keep their business afloat), and now we are left with no bedroom furniture other than a mattress and box spring until we shop for, order, and take delivery of a new set. Not even an apology or reason was given. The service has to be the worst in the industry. Given that the prices in that store are not cheap, the service definitely does not reflect it. I would be shocked if that store is a legitimate furniture store. Based on bad customer service, lies, and no products being delivered I am inclined to say that they are struggling for business and would be happy to use your deposit to help pay for business expenses.

Tina Gibbs

Nov 19, 2017

My husband and I have purchased a few things here and couldn’t be more pleased with the service, quality and delivery! Their merchandise is classy and beautiful! By far my favourite furniture store and always my first go to place! I have no idea why there are negative reviews here because I have been there more than 10 times in the past month and the staff members were always very helpful. I highly recommend this place if you have good taste in home decor.

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