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Structube

Structube

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3.5 Google Review
616 Gardiners Rd #Unit 5, Kingston, Ontario, K7M 3X9, Canada
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Google Reviews

Refresh Reviews 3.5


Sep 8, 2018
Love the furniture and home decor but the staff is b*tchy. Especially the one who always wears a scarf. I prefer shopping online now because I dont want to interact with them.

Aug 18, 2018
Went to the store to look at sofas. When I arrived the staff were sitting on the curb having a smoke!!! Decided to go somewhere else...smoking is gross enough, but sitting on a curb outside the store to welcome guests is an indicator of their professionalism.

Jul 6, 2018
The delivery structure is confusing. We were told our things would be arriving at our home on a Tuesday and to have money ready to the local movers. We then found out the shipment comes in Tuesdays, the moving company would then need to be called by you to sort out a delivery. They then mixed it up again and thought we would collect the items. We ordered the items on June 2nd...won't get them until June 14th. Seems like a long and complicated waiting game. Not keen to do business there again....Let me add however that the products are decently made, and the staff were friendly, professional and accommodating.

Dec 21, 2017
Do not shop here. In addition to the other reviews complaining of the poor build quality, and terrible staff, they are actively trying to rip off their customers. 1) Prices, evidently, are made up. Looking at an EXTREMELY damaged "floor model" in the store I notice a sale sign that says "Regular $599.00. AS IS $299.00". This advertises a $300 reduction due to the extreme damage of the product (gouges in surface, scratch marks, chips from edge). The exact same product can be purchased BRAND NEW on their website for $399.00 with no indication of a limited time sale. The sign on the floor has a different price to inflate the appearance of a reduction. 2) Build quality is questionable. Cheap, low-quality materials. Poor design choices (such as bars underneath desks where your legs go, or chairs that are too small to sit in) are also commonplace. 3) Staff DO NOT INTERACT WITH YOU. I was in the store for over 20 minutes and the staff not once came out from behind their counter. On my way out the door one of the ladies thought she'd ask how I was. You already lost a sale... . This is an extremely untrustworthy store that does not even offer the basics of customer service. I can't say it enough; shop somewhere else.

Mar 11, 2018
Not sure what others are talking about in regards to the staff. It's refreshing to walk in to a store and not be asked by every single employee if you need help. I was able to browse on my own time and when I had a question I asked a sales person. Everyone was lovely and helpful.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Today
Sat:10 am - 6 pm

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