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Leon's

Leon's

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3.2 Google Review
286 Fairway Road, Kitchener, Ontario, N2C 1W9, Canada
(519) 894-1850 www.leons.ca
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Google Reviews

Refresh Reviews 3.2


Dec 6, 2018
I give a NO star. Had to go to customer service desk to page a worker. When one came she did not even care what questions i was asking. Went off to find the piece of furniture myself. Went to desk to show what i wanted to buy. Stood there for a good 5 minutes while she was punching in what ever to make that purchase. NEVER ONCE MENTIONED the return policy. Then said the loading guy will come and she just walked away. Stood there for well over 20 minutes waiting. Finally 2 young guys came. I could have carried it out myself. I am 63. They put it on a cart to push it. They both came to my vehicle. One with cart one to carry the paper for me to sign that i picked it up. NOT ONE OF THEM TOLD ME ABOUT RETURN POLICY either. I will never shop there again. AND THERE WAS NO ONE IN STORE EITHER. I WONDER WHY

Dec 22, 2018
Having bought a couch there, my first one at that, I can say the whole team working there does their job very well. Everyone is welcoming and ready to answer any questions you may have. I found them to be all honest and will guide you with transparency. I did not feel pushed or persuaded while making my choice or walking around. The place is also generally clean. I would recommend this to a friend and would buy from them again. Thank you Leons!

Dec 5, 2018
They NEVER let me down, bought my bed there in 2016 then bought my 4k tv in January 2018. Excellent Customer Service all the way, just spent over 5k on refurnishing my whole apt. And they're just fantastic with appreciation. Had a slight delivery issue with the first half of the order, but I'm certain they will make up for it when I speak to them.

Dec 2, 2018
Hard to get any staff to notice you when you have questions. We had to go to customer service to have one paged. The sales pitches are typical and you can tell if they seem motivated to make the sale. Good selection of medium to low end sets. Ultimately I'm looking for better quality so I left.

Oct 10, 2018
Bought two couches, and a dining table from Leon's recently. Tim was a great salesperson, he was knowledgeable, and helped me get the best possible price. Delivery was smooth, and delivery guys clearly knew what they were doing. Delivery lasted under 10 minutes. Great service all around. Would definitely shop here again.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Open Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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