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La-Z-Boy Furniture Galleries

La-Z-Boy Furniture Galleries

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4.3 Google Review
255 Bass Pro Mills Dr, Vaughan, Ontario, L4K 0A2, Canada
(905) 660-0677 www.la-z-boy.com/toronto
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Google Reviews

Refresh Reviews 4.3


Dec 15, 2021
The day I decided to shop at La-Z-Boy Mr. Raef was highly experienced in welcoming, explaining, and showing a variety of furniture based on my needs and giving answers and details for all questions . As well great service after selling. I am really satisfied by this experience before and after sale. Thank you

Sep 27, 2021
This company sells products positioning them as high end but in fact their warranty and care program is bogus and is not supported. Quality, materials, the make, and customer service aren't high end and poor indeed. But the prices and the paid warranty care program are. Will never buy from this company after our experience with this particular store when the manufacturer technically rejected to support the faulty quality. All they give you is excuses to not to honour their products.

Jun 13, 2021
I just wanted everyone to know that I shopped at their Vaughan Mills location in 2020 for the very first time AND IT WILL BE THE LAST!!! I purchased a two piece couch. The service was NOT great.... the salesman was rushing between other customers to make sales... very rude. Then came the delivery, other problems....I reached out to the original salesman, attended the store a couple of times, was never in, and never returned my calls. Without getting into detail as this is a long enough review..... I WILL NEVER EVER SHOP THERE AGAIN>>> NEVER!!!!!! I do NOT recommend this company, PERIOD!!!!

Jun 5, 2021
Raef was an absolute pleasure to deal with. Very knowledgeable, courteous, and not pushy at all. He really provided my wife and I with a great overall customer experience. Make sure you ask for him specifically if buying anything from LazyBoy.

Jan 22, 2021
My wife and I ordered two pieces of furniture from this store at the beginning of September. We knew at that time that the international business environment during the pandemic might negatively influence our delivery and quality expectations; after all, the furniture has been made in the USA. Thankfully, everything went great due to the personal input by the new manager Juergen. He initiated conversation with us several weeks before the scheduled delivery date, and kept regularly updating us about the delivery status until the actual delivery week. Due to his personal touch and professional customer service, we were able not only to pay the balance owed, but also schedule the delivery to our unit conveniently over the phone. He became a bright spot within the darkness of the pandemic by taking personal charge of the delivery. Fantastic experience. Highly recommended!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm