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Brothers Furniture Gallery

Brothers Furniture Gallery

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3.0 Google Review
126 Devon Rd, Brampton, Ontario, L6T 5B3, Canada
(647) 546-2222 www.brothersfurniture.ca
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Oct 14, 2018
“ZERO STAR” - WORST CUSTOMER SERVICES, DISRESPECTFUL 13/10/2018 One of the worst services have been experienced, for over 5 months of purchase still didn’t deliver the mattress cover with purchase of kids car bed and mattress. Don’t even have courtesy to call and inform about the status. I need to follow up with them. On top of that after visiting their locations for follow up they were offering me to take home the cover which they have on display and telling it is unused. They do not value for customers. 14-10-2018 called today for follow for mattress cover, representative in the store told me they have decided not to deliver the mattress cover after I had my reviews on google for their worst services and he is arguing with me and telling me they are going to reply me back on my reviews. He was telling me yesterday he gave option for refund and I prefer to have my my mattress cover. Today i told him I need refund and I coming to store for my refund he is telling me “I am threatening him by telling him I coming to store, come I am here” and he replied if I need refund I need see owner in week days or to wait for 7-10 days to get refunds by mail. When customer are having purchases on weekends are they waiting for owners to do transactions or asking customers to come on weekdays as owners is not present on weekend. They unethical in the business. I donated my $125 to Brothers fraud furniture charity. If you purchase from here definitely you paying them for their worst services.

Oct 29, 2018
Brothers Furniture is the most useless, unprofessional, and cheat company. I do not recommend this place to anyone. They lie to you over and over. Ignore calls. We have bought our furniture about 8 months ago and still have not got it. Every month we call them more than 10 times, they ignore calls once they know it's you. And when you call them with a different number or privet number, they pick up all they say is “we promise or grantee you will get it next week”. But till this day we have not got it. We were supposed to get it within 4 to 5 weeks, but it has been 8 months. We had an absolutely bad experience with them. The worst customer service ever. They are not responsible and very rude and disrespectful. Do not do any business with them.

Oct 29, 2018
Avoid at all cost. They’ll steal your money and deliver your furniture a year later. It’s been 8 months so far and I have yet to receive my children’s bunk beds. My best advice for you is to purchase with credit card if you do purchase from them. Get a delivery date in clear writing . That way you have the ability to open a charge back when they fail to deliver. Screw them over just like they screw over customers.

Oct 19, 2018
I went to store and I got very good deal.. sales person was nice .. and stuff was also very nice.. I will recommend to everyone 👌

Nov 28, 2018
At brothers furniture I find their black Friday sale awesome. Thank you Nav for taking the time to serve us. You took the time to make sure that we were completely satisfied with our purchase. Surely you are one of a kind. The fact that you even offer a back up should incase our furniture was late for the holiday was unusual. We truly appreciate tour thoughtfulness. We certainly would come back to brothers furniture and would recommend this store tour friends and famity.

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Opening Hours

Mon:10:30 am - 8 pm
Tue:10:30 am - 8 pm
Wed:10:30 am - 8 pm
Thu:10:30 am - 8 pm
Fri:10:30 am - 8 pm
Sat:10:30 am - 7 pm

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