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Aery Imports Ltd

Aery Imports Ltd

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2.5 2 reviews
5781 Steeles Ave W, Toronto, Ontario, M9L 2W3, Canada
(416) 740-2379 www.aerys.ca
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Jan 27, 2020

Great customer service

I bought dining table set from Aery imports almost 6 months back. One of the chairs broke due to manufacturing defect. They were very co-operative and replaced the chair for me. Thank you Aery Imports.

Dec 28, 2019

AERY Imports !!! The worst furniture company on planet earth

The worst furniture company on planet earth. Extremely poor customer service, terrible delivery and installation with an attitude. On one of my motel locations, the driver left the table for 4 days on the kitchen floor because he forgot to bring his tools. He promised to return by evening but never showed up. The next delivery was a pub style formal dining table. The worst part was that the drivers did a horrible job installing it. There were lose screws on all chair legs. The underside of the dining table was broken due to over tightened screws. The foot rests on 4 of the 6 chairs were put the wrong way that made the chairs loose. I made a note of faulty installation on the delivery installation report. Don't deal with these crooks! I wish I could give them 0 stars...

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Jul 13, 2019
I luv Aery Imports. I received awesome customer service, They had knowledge about questions I had for a few items. I bought a dining table set $1300, Great price, beautiful style. I would have bought a bed and dresser from there as well, because they have such nice items , but I just purchased one a year prior. I would recommend shopping at Aery Imports to everyone, my experience there was great .

Jun 28, 2019
Yes, I feel even 1 star is being generous. Had taken sectional sofa, dining set, drawer chest, and coffee table from here. First of all the delivery for the coffee table was done wrong, and it has been three weeks since the order, we are following up for the update on the right product delivery but no luck. The customer service experience is terrible. Yesterday we were told that the product is given to the delivery guy and our work is done. But hey, who's this guy 🤷‍♀️🏻 and she said she will call back and never did. Today the salesperson is hanging up the call because they have no idea what to do. Seriously?? Just pick up the wrong order and deliver what we paid for. Didn't know that's so tough. It is advisable to pay few bucks extra and buy from a trusted brand than these outlets!

May 6, 2019
They have a lots of collection of furniture with very reasonable price. The service and the guidance is very good. Delivery is cheap safe and done on a timely manner. We can't able to assemble coffee table but they instruct on phone with politeness and we manage to assemble. Over all very good experience and would definitely recommend others.

Jun 1, 2019
Good customer service. I bought recliner sectional sofa it's so good quality. I got a good price. The whole service was amazing. Please visit this store you can get good price and good service.

May 28, 2019
Good customer service I bought sectional sofa with the good price and good quality. The price is so good. They have a lots of collection. And service is great , it was great experience, definitely recommend my friends and family to visit there and buy stuff, definitely come back for my next purchase 🙂

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 6 pm Open Today

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