Get to the top of the directory by claiming your business!
Friends Furniture

Friends Furniture

Claim Business
3.3 Google Review
80 Delta Park Blvd, Brampton, Ontario, L6T 5E9, Canada
(905) 792-9555 www.friendsfurniture.ca
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.3


Sep 15, 2023
5 stars for the sales efforts. Their sales people will promise you everything possible on the earth. They will make you believe that you are actuslly getting a $1000 chair for $100. 4 stars for the pricing. If quality is not your top priority, then their pricing is really good. Atleast from what I researched. Although, don't trust my research. I am bad at it. Thats how I ended up in their trap. 3 stars for the quality of the product. They are not like made in China but they are not the best either. You get what you pay for. Majority is made of compressed wood and yes, the bed queks with little change in position. You can hear every spring under your mattress. Threads from sofa covers will start to come out. 2 stars for their customer service. Record your phone calls if you happen to talk with them on phone. They will not honor if there is no recording. 1 star for the delivery. 100% guarantee that your delivery will not happen on the date and time as promised. When things get delivered, a good 30-40% stuffs will be damaged. No proper handling. You will see your dollars in dents, scratches and broken drawers. They will attempt for replacement and that too will most likely be damaged. Experience- Once bitten, twice shy. I will pay more and get good quality stuffs with peace of mind from elsewhere. You may feel that it is one off Experience with me, but then read other reviews too. The one with 5 stars are the real lucky ones or the reviews from "friends" as the name appears. I regret my purchase which was in a total of around $5600. I feel I didn't get the worth of amount spent. All my issues were resolved by them. I was compensated too, but the stress and experience both were at its worst. I lost more than what I gained.

Aug 4, 2023
I recently purchased a bed set and dressing table from Friends Furniture, and I am highly satisfied with my experience. The delivery was remarkably fast, arriving within just 2-3 days. The delivery team was outstanding, providing excellent service. Moreover, the customer representative at the store was incredibly friendly and helpful during our visit. The furniture quality is impressive, and the overall shopping experience was delightful. I highly recommend Friends Furniture for their exceptional products and top-notch customer service. A truly enjoyable shopping experience!

Sep 19, 2023
I recently had an extremely disappointing experience with Friends Furniture, and I feel compelled to share my story to help others avoid similar issues. My encounter with this store has been nothing short of a nightmare. Low-Quality Furniture and Broken Sofa Set: Friends Furniture's products are of shockingly low quality. I made several furniture purchases from them, and the sofa set I bought was broken upon delivery. It's evident that their quality control is severely lacking. Unresponsive Customer Service: As soon as I noticed the issue with my sofa set on the same day of delivery, I promptly contacted Friends Furniture. However, their customer service was alarmingly unresponsive. They assured me that someone would get in touch, but no one ever did. Endless Follow-Ups: I had to take the initiative to call them repeatedly, but my efforts were in vain. It was frustrating to be met with empty promises and a lack of accountability on their part. It became clear that their focus is on selling, and they have little regard for customer satisfaction once a purchase is made. Technician's Delay and Incompetence: After four long months of waiting, a technician was finally dispatched to address the issue. Regrettably, this technician did not complete the job satisfactorily. The work was subpar, and the problem persisted. It was evident that they lack the necessary expertise to handle repairs. Futile Attempts to Resolve the Issue: I continued to reach out to Friends Furniture, but my attempts to find a resolution were fruitless. Their apathy toward customer concerns is evident, and they have failed to honor their commitments to rectify the situation. In conclusion, Friends Furniture is, in my opinion, nothing more than a scam. Their low-quality products, abysmal customer service, and inability to resolve issues make them a store to avoid at all costs. While they may be efficient at making sales, their true colors emerge when customers encounter problems. I strongly advise anyone considering a purchase from Friends Furniture to reconsider and explore other options that prioritize customer satisfaction and product quality.

Jul 10, 2023
If there was a an option for 0 stars I'd give that or well below. Horrible customer service. They messed up on a piece and there was so much back and forth they were not owning to their error. Finally after 2 to 3 months the manufacturer came took the piece that was the issue and we told them exactly what was supposed to be done. We paid thousands of dollars and expect the quality to show. What do they do? Bring the same piece back a week later as if we are stupid and wouldn't know the different. I contacted friends furniture again and of course they aren't going to reply. SAVE YOUR MONEY AND DO NOT PURCHASE FROM THESE SCAMMERS. The cushions don't stay in their position. The long end piece doesn't even fit and there is a gap. Ridiculous. Never again!

Sep 3, 2023
Friends Furniture Mall is a good to go place if you want to get furniture according to your budget, choice and like or dislike. I have got all my house furniture from them and I was really treated well by them. The ambience and the staff was so welcoming!! The sale associates were very professional and gave us a very good deal. I got my furniture delivered to Montreal without any additional delivery cost. I would highly recommend this place. Really happy by their service :)

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:11 am - 8 pm
Tue:11 am - 8 pm
Wed:11 am - 8 pm
Thu:11 am - 8 pm
Fri:11 am - 8 pm
Sat:11 am - 7 pm

Furniture Near Me

Brothers furniture

Brothers furniture Claimed

7700 Hurontario Street, Suit-503-2412,, Brampton
Casa

Casa

120 Delta Park Blvd, Brampton
Direct Interiors

Direct Interiors

2005 Clark Blvd, Brampton
Woodlore International Inc

Woodlore International Inc

160 Delta Park Blvd, Brampton