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Liz at Home

Liz at Home

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4.0 Google Review
2269 Fairview St, Burlington, Ontario, L7R 2E1, Canada
(905) 631-6000 www.lizathome.ca
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Google Reviews

Refresh Reviews 4.0


Jun 28, 2018
Terri is very helpful and we found their furniture quality excellent. Also great how things can be made to order. Great experience!

Aug 15, 2018
Beautiful furniture, some made to order. Great quality and design.

Sep 8, 2017
THE RESPONSE FROM THE OWNER TO MY REVIEW IS COMPLETELY FALSE! There was no choice in what table we would like to have delivered. We were told there was a new table in stock in the warehouse when purchased. When the table arrived it had large gaps in the seems. We sent it back and requested a new table. A replacement table was then agreed to be sent and scheduled. We agreed to one of two floor models. We made arrangements to receive the table during the promised window, when following up during that time frame we were told a replacement was never scheduled to be delivered and we will not be receiving a table that day. This piece was not custom. At the other location we ordered a custom couch which is why I put the review on both stores. The owners response after complaining about the terrible service we received and how we expressed concern about the couch order was - I will refund your money on both items if you're concerned we will under deliver. Through all of this we did not receive one apology and now she is calling us unreasonable. In the end we had a lovely experience at another store delivering the exact table in flawless condition on Tuesday!!!!! Review: 1 star is being generous. My parents spent over $7k on furniture at both this store and Elizabeth Interiors. They were sent a damaged table, made arrangements to receive a new table scheduled for delivery. When following up on delivery window the day of they were extremely rude, could not make arrangements to have table delivered that day and did not offer any kind of apology or reasonable resolution. This is just a brief description of an absolute horrible shopping experience. Do yourself a favour and support another local store that actually values and appreciates your business.

Jan 15, 2018
all my experiences here were great even better with one of their sales representative Terri

Oct 25, 2017
Great Service! Despite recieving a couch of sub par quality from the manufacturer, and the manufacturer not rectifying the problem. The staff at Liz at Home have continued to make sure we are taken care of. I wouldnt hesitate to purchase from them again.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 6 pm Today
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 6 pm

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