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Leon's

Leon's

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4.1 Google Review
3167 N Service Rd, Burlington, Ontario, L7N 3G2, Canada
(905) 335-1811 www.leons.ca
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Google Reviews

Refresh Reviews 4.1


Aug 25, 2018
Great reasonable people, I enjoyed the service and a special thanks to the sales associate Wade. After great experience of buying furniture in Leon's Burlington I should tell I have never been more disappointed when my order has arrived. Delivery was done on time but two pieces were broken (headboard and night table). After a discussion with customer service I was promised to get a replacement in one week. When the replacement came the headboard was damaged once again. I was told that it is a better option to fix it because the next replacement CAN BE EVEN WORSE. I agreed. When the technician came he had to admit that this part should be once again replaced. It took Leon's three days to get a report from the technician. As a result, customer service was fully booked and I was unable to receive the headboard on Saturday the same week but after a long heated conversation with the manager they were able to arrange delivery on Saturday (the only day the furniture was able to be assembled). Finally today is Saturday and I have once again received a damaged headboard. Conclusion I have paid $2500 for the bedroom set, within the last three weeks I have no bed yet and I am forced to sleep on the floor, my next delivery is scheduled on Tuesday, now due to this delivery I have to take a day off of work (which I think I need to be compensated with), and I'm not sure if the fourth piece will be of good quality. My impression is that Leon's doesn't keep up with it's reputation. I am greatly disappointed as I was always fond customer of Leon's. Not sure if I'll ever buy furniture there again.

Oct 10, 2018
Great prices for good quality furniture. Bought a dining table and a bed set and our customer service rep Lina was exceptionally helpful. She gave us space to make our decisions and didn't push us to make a sale. Would definitely go back.

Sep 29, 2018
Great experience. Clive was very easy to deal with and knowledgeable! Didn’t oversell or undersell anything. Was able to purchase a couch and recliner within an hour! Would recommend this location to anyone.

Jul 10, 2018
Not only did the sales rep put up with my gazillion questions with a smile (Dominic) he also made sure I got the best deal possible. Every time I call for a question Or because my couch didn’t face the right way for my needs, all I hear is a “No problem we will get that fixed for you”. Delivery guys were amazing as well. Excellent customer service all around. I love this store and I will be shopping over time for more items! Need a good pullout couch for my basement ;) Thank you Leona for everything!

Sep 14, 2018
Some nice things in the store, depending what you are looking for. Store is quite large with an ok selection of items. Pricing varies as does quality so spend some time really looking at the stock as well as asking questions. The insurance they try to sell you on the furniture is a rip off. Sales people will be close by at every turn so if you need assistance, you will be pleased. I however do not need to be asked if I need help as frequently as I was there. In the span of the 30 minutes I was in the store, I was asked no less than 6 time and despite telling salespeople I was browsing, I was close to “hunted” through the store. Be prepared to be approached if you slow to look at anything. I eventually left without purchasing a thing because I couldn’t stand the high pressure sales tactics. Prices are not great for what you get.

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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