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CB2

CB2

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4.1 Google Review
651 Queen St W, Toronto, Ontario, M5V 2B7, Canada
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Refresh Reviews 4.1


Nov 26, 2018
The sales associate who helped us was very friendly and knowledgeable. There were plenty of associates available for any questions. The store was well kept even though it was quite busy for Black Friday weekend.

Sep 15, 2018
You get what you pay for. This rings true for CB2. Excellent quality products! I have purchased furniture and sheet sets/duvets. Customer service is spectacular as well as delivery and set up. I purchased a bed and they had individually wrapped each piece as I was told that they inspect every piece prior to delivery. The men that installed my bed were polite and courteous and even made my bed after!

Oct 31, 2018
I purchased 3 expensive kitchen island pendants. For whatever reason, they arrived missing rubber gaskets (in between light spheres/covers and metal nuts). I advised CB2 of the situation stating that my Electricians could not install these lights without the gaskets for obvious reasons. Everything went smoothly at first, but then weeks went by without anything happening, aside from my follow up emails and lack of follow up merchant emails, which was 100% poor Customer Service. There came a point that I even offered to source generic gaskets at a Hardware store for them if they simply told me what I needed to source, but they couldn't even find that info for me. Finally, 2 months later, I lost my cool and simply asked for a refund portion. I received a nasty email from one of their Assistant Manager's advising me of every excuse under the sun (yet still no clear cut remedy for my dilemma), delivered in pure defiance, not acknowledging my inconvenience or patient 2 month wait (pendant lights boxed on the floor during a busy renovation and one was broken which I did not seek compensation for, but best believe they charged me full replacement cost). However, she did offer to give me a store credit? For gaskets? Ha! The next day, the same Person contacted me to advise me that my gaskets were in the mail. What a disastrous, disorganized, ignorant mess of a store this is! Stay clear. If I ever have a serious issue, I know exactly what to expect. I can only pray that these lights don't have any problems! Thanks for the inconvenience and the hold up. I will not be returning!

Dec 5, 2018
Great fun unique stuff reasonable prices. Good discounts if you keep an eye on things!

Jun 28, 2018
Great looking furniture. Most items of are good quality. Pricing is reasonable for what you get. Amazing exchange/warranty service if you have any issues with your purchase. What's not to love?

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:9 am - 9 pm
Sat:9 am - 9 pm