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Leon's Furniture

Leon's Furniture

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3.6 Google Review
440 Taylor Rd, Niagara-on-the-Lake, Ontario, L0S 1J0, Canada
(905) 682-8519 www.leons.ca
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Google Reviews

Refresh Reviews 3.6


Sep 13, 2018
Since moving back to the Niagara area we have purchased all our appliance and furniture needs and wants from Leon's. We are completely satisfied with our purchases. Where problems have arisen they have been rectified promptly to our satisfaction. The staff have been pleasant and courteous

Sep 26, 2018
No tax event. Purchased a decorative mirror for $149 and the lady tells me I owe $228. I asked her to explain why it is that much and she said " it's hard to explain". I asked her to show me her screen and after attempting to deny me, she reluctantly eventually shows me and there is a 2nd "tax" line for $75 dollars. Another older lady comes over to defend her and claims that it was a "computer glitch". Great job perpetuating that stereotype of being a rip off store with aggressive salespeople. I wanted to give Leons another chance after a previous bad experience...not any more. Go home Leons, you're drunk.

Oct 4, 2018
We had exceptional service from Jacob Srijit in Oakville for ordering All the furniture for my parents condo 6 weeks before my parents move to Niagara Falls! I confirmed twice in the last 2 weeks prior to delivery that ALL items were indeed going to be ready for delivery to my parents condo on Sept 30th. The ladies whom I spoke to at the store and customer service assured me that all pieces were ready to go. The ladies from the St Catharines location, customer service also called me one day before to confirm the delivery and said I would receive a phone call 1 hour before on this Sunday September 30th. Everything went according to plan!! The delivery was scheduled to arrive between 12 p.m. and 5 p.m. and I got a call at 11:30 and the furniture did arrive before 12:30. Joey and Chris the two young gentleman who unloaded the furniture and placed it into the separate rooms in the condo did it quickly and professionally and we went over the invoice together and made sure that all items were indeed there! Thank you to Leon's and all the staff who did 100% on customer service!!!

May 13, 2018
CAREFUL WHEN YOU ORDER HERE. You have been warned. The salespeople and managers have no control over the timing of orders. On two occasions we were quoted and promised a delivery time frame. On both occasions they were off by several months - yes folks, months. Frank, one of the managers is super friendly, but obviously has no authority to even see the orders, let alone influence the timing. John the more senior manager is both arrogant and rude. Once they have your money good luck in getting your furniture. Too bad because I thought it was decent stuff. Next time I will absolutely go elsewhere, and recommend that you do too, unless its cash and carry.

Sep 1, 2018
DO NOT BUY FROM THIS STORE!!! My furniture took over 5 months to arrive because it was shipped from China in multiple shipments. The store refuse to refund my purchase after the first shipment was late. Then they brought furniture that were floor models and already assembled after I complained. 5 months to receive furniture!?!?!?!?! SHAME ON THEM, THIS IS NO WAY TO DO BUSINESS!!!!

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Open Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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