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Casalife

Casalife

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3.7 Google Review
350 Evans Ave, Toronto, Ontario, M8Z 1K5, Canada
(416) 922-2785 www.casalife.com
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Google Reviews

Refresh Reviews 3.7


Sep 22, 2018
We ordered a sectional sofa in Dec of 2017, given the holidays the delivery date would note occur until Mid to late February 2018. At the beginning of March we called and were told that they would call us back with an update. No one called use even though we provided 2 phones. We called again and were told the fabric we choose was out of stock. OK why were we not told earlier. OOPPSS!!! We went to the store to choose a new fabric and after approximately 10 more days three alternative choose they were all out of stock. Our sales person was sick ???!!! The excuse was the fabric was very popular SORRY.. When we wanted to cancel because they could d not give a new estimated delivery date there was a lot of hmmm and gee I don't know , let me have a manager call you; which did not happen. A few calls to Casalife with a promise of return phone call , none of which materialized. JUST SAD!!!!! Product arrive in mid April and was damaged NO apologies, a take or leave situation. They just could not care less about customer service. By the way I noticed the review is being posted under my sons name but the product in was purchased by Patrick Mallon. Just in CASALIFE would like to try to appease a customer; butI I seriously doubt it .

Jul 13, 2018
Worst furniture shopping experience ever, will not be going back and have told all my friends and family. Casalife gave us a broken chair (3 out of the 4 legs were slanted so it rocked back and forth), had to re-order and was told it'll arrive in a week. Didn't end up receiving a chair until almost 5 months after numerous phone calls and emails to follow up. At $325/chair, we would of expected better customer service and a chair that "works".

Jul 31, 2018
visited the store in Etobicoke the last weekend, If I can provide less than a start I would, for the following reasons : A. When I ask the sales/staff for help felt it is a burden, they are not interested, and dismissive. B. The product is cheap product and I can tell by the price comparison it is over priced. Maybe cause I speak with an accent, maybe they didn't like how I look, maybe they don't think I would buy anything.

Jan 17, 2018
I've shopped at a lot of furniture stores, and I am always looking for good quality and unique looking pieces. This store has it all! It was fairly quiet the day that I came in, but it's a big warehouse with some display models on sale and some that you had to order in. I found the staff to be friendly and eager to help whenever I had any questions about the items. They have a few locations, but I prefer this one the best.

Oct 5, 2018
Customer service is virtually non existent here. Very strange vibe, they are not too interested in walk in customers. Heads up there is ZERO, ZIP, NO RETURN POLICY!!

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm Today
Sat:10 am - 6 pm

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