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Structube

Structube

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3.7 Google Review
160 N Queen St ##1, Toronto, Ontario, M9C 1A8, Canada
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Refresh Reviews 3.7


Jun 12, 2019
What happened when I picked up my chairs? One box was open and two legs were not the correct parts associated with the cushion component. Clearly tampered with in the store. Two sets of legs were a different finish with different rubber footings, which clearly meant they belong to a different product. The other two were correct. Anyway they swapped them out and I hear the manager claim they shouldn't swap them from the next customer's order or the same thing will happen. Clearly meaning it was okay to open my box and swap the parts that didn't even belong to my item. Wasted 25 minutes of my time figuring out what parts are what and even had to go back to get my screw set for one of the swapped legs. Not an experience I want to deal with for something this simple. I do not recommend buying from this Structube. Hopefully it's just a practice to tamper with people's orders only at this location. The manager did not bother to even discuss anything with me as they played the part that those legs are just a different finish but belonging to the same product. Wrong! The footings were different and the manager admittedly told someone not to do the same to another customer even though I got the correct parts.

Jul 23, 2019
Great styles and better quality than Ikea by far. It's a real pain to find exactly what you want on the floor only to be told you can't walk out with it and instead have to wait several days for it to get shipped to the store (where you then have to make the trip again to pick up)

Jan 6, 2019
Lovely store location. Denise helped us with our new couch and she is amazing! So friendly and really strives for great customer service. Our couch came in with a stain i contacted the store ASAP and the store was so on the ball I had 2 new cousins in just under a week! Love our new couch. Had a great experience I ordered a table and 4 chairs as soon as they were in I was able to pick up from the store. They loaded my car for me and off I went. So easy!

Jan 15, 2019
My order was a bit complicated. I had help from Mimoza and Denise and both were very helpful, easy to work with and knowledgeable. It was actually a great shopping experience, which is so rare. I can't wait for my furniture to arrive!

May 26, 2019
Best prices and good selection. Highly recommend

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Today
Sat:10 am - 6 pm

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