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Leon's

Leon's

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3.3 Google Review
2070 Dundas St E, Mississauga, Ontario, L4X 1L9, Canada
(905) 848-5366 www.leons.ca
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Google Reviews

Refresh Reviews 3.3


Nov 14, 2018
Salesperson was great, no complaints there. However, the stipulated delivery date kept being pushed and pushed and pushed. No calls, No updates. Whenever we called, they kept saying, oh you must wait a minimum of 6 weeks (no one told us it would take that long and said it should only take 2-3 weeks max). Long story short, we waited and waited and nothing. We called for the 100th time and received "oh I cant see a date from the manufacturer, maybe is discontinued?" Are you kidding? you couldn't have told me this at the beginning? Returned everything and wasted 9 weeks, at least they refunded.

Oct 16, 2018
Bought a leather couch 2 years ago; the recliner fell apart literally after 3 months then within 2 years the leather started to peel off and despite having protection they said it wasn't covered as it was "deterioration". After 2 years? What a scam. I will never buy anything from Leon's again and I advise others not to.

Nov 22, 2018
Disgusting behaviour!! Specifically the manager!. My husband and I purchased a $200.00 MIRROR. Plus tax & came delivered to our home BROKEN! I called to have them pick it up to bring us a NEW one as that is what I bought! A NEW ONE! They came THREE weeks later to take the broken one only to leave us with ANOTHER BROKEN MIRROR!! I called minutes after the driver left, as long as it took to open the box, and guess what I was told! Sorry mate we CANT come back to get the BROKEN MIRROR we just dumped at your house!!! I said, not accepting that !! Are you guys SERIOUS???I didn’t want to buy a BROKEN MORROR!! I wanted a NEW ONE! The manager then proceeded to tell me they don’t have anymore of these mirrors in stock and it would be 3-4 week before they got more!! Excuse me! I told them come Collect it I DONT want it! The manager was extremely apologetic and offered to remove the cost of the BROKEN MIRROR!!! Which may I add was part of a $4500.00 order!!! Month after month I check the bill and see still no discount removed!!! Nothing!! Listen carefully I’ve had my Leons card for 15 years and I have easily spent $15,000 in the store!!. You don’t deserve anyone’s money! And all they could say to me over the phone was sorry we don’t have any “notes” about this and our manager doesn’t know about the incident! Oh how nice of the shady manager not to know & make a note in my file or how about CORRECT the problem like you said you where doing!!!. . . Will be cancelling all my Leons cards today! You people make me sick! ! ! They deserve Zero star!

Nov 6, 2018
Pushy staff, prices r higher and higher... store became unaffordable

Aug 12, 2018
If they had a 0 i would gladly give them that. Starting from customer service all the way to lazy disrespectful delivery men---horrible customer service, incomprehensive and rude management. This place is a disaster...to know you have been a consistent customer and one time an issue occurs that one time they do not attempt to consider your complaint let alone do all it take as by your customer policies to resolve any furniture issues. Rude mouthed management to put t lightly---saying i do not care if you continue paying for this item because you are financing it and we already got our money????? Piece of human waste-wish i could remember your pathetic name.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 9:30 pm
Tue:10 am - 9:30 pm
Wed:10 am - 9:30 pm
Thu:10 am - 9:30 pm
Fri:10 am - 9:30 pm
Sat:10 am - 6 pm Today

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