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Cornerstone Home Interiors

Name: Cornerstone Home Interiors
Address: 2886 Dundas St W, Toronto, ON, M6P 1Y8, CA
Telephone: (416) 767-8170
Price range: $$$

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2886 Dundas St W, Toronto, Ontario, M6P 1Y8, Canada

(416) 767-8170 cornerstonefurniture.ca

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photoplayboy

Aug 28, 2018

AN ASTONISHING AND DISTURBING EXPERIENCE As part of a TV shoot, I went to the Dundas St store with a female colleague to pick up a rental cabinet. We had all the necessary packing blankets and 4-wheel dollies to do the job, and the cube van was parked directly in front of the store. The cabinet turned out to be a much larger piece of furniture than we had expected -over 2m tall by almost 1m wide, and over a 1/2m deep. Seeing 3 store employees at the door, I walked over to ask if we could get some assistance loading. One- tall, thin, a black beard and an Irish accent- said "No". Hoping he might still be a gentleman, I then asked if he would at least mind helping out the lady. His reply? "It's 2018. Me and a 19 year old boy got it to the door for you this morning". We were at least provided with a ramp to get the cabinet over the curb and into the street, and my co-worker and I wrestled it up the ramp on 2 dollies and into the truck. I refused to be a part of the return the following week, but I understand another employee did help get the cabinet back into the store. I can't say how shocking it was to hear "female equality" used as an excuse for ignorant behaviour.

Neil McLennan

Mar 11, 2018

Lot's of great items and interest. Customer service was great. Long time employees and manager there shows their commitment to the company and that they know their stuff and open to help customers out with pricing and other requests. Overall a positive impression throughout. Tara was especially helpful. I picked up a one-of-a-kind media table and will certainly refer this company to those looking for unique furniture for a very fair price.

jam1971 M

May 3, 2018

Update: now have custom ottoman, pillows to match (Terra's idea! Thx), 5x8 area rug... My bride/I love this store. People are awesome and helped make a dream come true. ******** Cornerstone is the ONLY place we go to furnish our home. Made a big investment on diningroom table, french country-style dining chairs to match and reclaimed wood bench from Terra (mgr) three yrs ago. Over the years weve bumped into Terra on the street and in the store with a promise to return. Today it happened! House is reno'ed now a return client Shawn and Terra (mgr) are just awesome gave us a great deal on floor model sofa; Shawn made some strong recommendation on a custom ottoman and matching pillows... Our fav store in the junction, great people who just spoiled us with outstanding service + value. Warm thanks + continued success, J+C Ps- coming back for area rug, chairs, lamps, and more $$$$

Kim Nguyen

Jun 24, 2017

A really disappointing experience. Went in this afternoon hoping to purchase a sectional. Apparently what I was looking for was a unique combination. Rather than helping the "interior designer" first suggested that what I was looking for probably didn't exist. Apparently Navy Blue velvet was only offered by selective manufacturers. He suggested I just buy my own fabric. Meanwhile the website says "ANY FABRIC, ANY FRAME... Create the look you'll love. You can custom order our upholstery by choosing from more than 500 fabrics and leathers." So I wanted to be optimistic and attempt finding a solution. It seemed my persistence was an annoyance to this person. His first suggestion was for me to just flip through the books and find what I wanted. But when I suggested maybe starting with what brands offered a velvet, he then suggested I could flip through all of the fabric. And when I found what I liked he could point me to the manufacturers book. He left me to "browse" and went to stand at the cash desk. The store was not busy. There was plenty of staff to customer ratio. And it didn't seem the staff was incredibly busy working on anything. I don't believe I was a nuisance or rude. So I don't really understand the reluctance to help. Maybe it would have been better if he had more confidence in his knowledge of their abundant fabric and frame combinations to at least help me narrow my search or flat out say we don't have it. Suggesting I search myself implies there might be a combination. But to let me go through the thousands of combinations on my own, to me is poor customer service and lead to my extreme disappointment. If it's too much to expect the store staff to know the product info then perhaps the website needs to be far more informative.

Jennifer Downes

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Mon:10 am - 6 pm

Tue:10 am - 6 pm

Wed:10 am - 6 pm

Thu:10 am - 6 pm

Fri:10 am - 7 pm

Sat:10 am - 6 pm Today

Cornerstone Home Interiors

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