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Staples

Staples

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3.9 Google Review
225 The Boardwalk #5, Kitchener, Ontario, N2N 0B1, Canada
(519) 579-1614 www.staples.ca
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Google Reviews

Refresh Reviews 3.9


Aug 26, 2018
First of all, the general manager Dean was extremely professional when there was complete chaos in a busy store. He was able to handle multiple situations including my order for furniture as well as several other customers who had various issues. One customer seemed very dissatisfied with his situation and was complaining actually came up to Dean to tell him how pleased he was when Dean came in to intervene. Somehow, Dean was able to manage all things thrown at him (and believe me there were many) and make every single customer feel as if they were the most important person. All without breaking a sweat or losing composure whatsoever. I am in a service position as well and know how crazy circumstances can become. I like to think that I am very adept at dealing with pressure and demands. That said, I learned something from Dean watching him work. I also dealt with a young cashier named Amabelle who was extremely patient and capable. Typically, I don't complete these reviews unless things go extraordinarily bad or extraordinarily good. I tend to shop online, so I don't have to deal with the in-store experience very often. If these two individuals are representative of the experience I can expect if I go into your store, I may re-think shopping online. I try to operate by the motto: treat others as you would expect to be treated. I saw this demonstrated in spades with Dean and Amabelle.

Jul 21, 2018
Came in to get my phone screen protected. Only took 15 minutes. Staff were friendly and talkative. Prices were a little high on some accessories, but seem to be high quality. A good stop for office and home supplies.

Aug 23, 2018
Had an awesome experience..a nice young gentleman named Brett helped me find exactly what I was looking for. Good job !!!..I'll be back

Aug 19, 2018
Great deals on computers..... Found what I was looking for at a fantastic price.... They were cheaper than Walmart did the same item!

Jul 31, 2018
I went in Staples to get passport photos taken. The person that took the photos did not understand how to use the camera. After 10 attempts and 15 minutes told me to go the Staples by Conestoga. I live right beside the Boardwalk that is why I came here. What a waste of time. The prices at staples are too high you’re better off going on Amazon for your products and Walmart for passport photos.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm Today
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:9 am - 6 pm

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