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David Phillips

Name: David Phillips
Address: England, UK
Telephone: 020 3872 2295
Price range: $$$

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3.2 Google Review

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57 Rathbone Pl, England, W1T 1JU, United Kingdom

020 3872 2295 davidphillips.com

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Refresh Reviews 3.2

Ronald Dickinson

Aug 20, 2018

Why is it that on closer inspection many of the 5 star reviews below are made by employees / company family. Iain Wright, Richard Beltran, Darius Dirzinskas, Peter Goldsworthy & Jude Coleman (of the ones that I could find on LinkedIn) are all salesmen from David Phillips. Very shifty and I would not be using your service in the future thank you.

Jun Yi Phua

Mar 19, 2018

I ordered a set of furniture which did not arrive on the promised date. Even when it did arrive, it did not arrive as a complete set due to stock errors. When I called to try to adjust my payment methods, they refused to assist with it, saying that once it has been charged it will not be reversible. Horrible experience!

Ben Thrower

Apr 7, 2018

Worst experience of my life, service was discusting, delivery arrived 2 weeks late, i paid to get the furniture assembled, the bloke that turned up didnt have a clue what he was doing and ended up standing in my house for hours trying to contact his head office for an instruction. In the end i asked him to leave. Never again... stear clear!

Mobeen Iqbal

Nov 5, 2017

Horrible experience. First, the delays were unreal. Second, when they brought our beds, they couldn't find the ones we had ordered in the warehouse and so decided to switch them for other beds we hadn't asked for and showed up at our doorstep with those! What kind of company does that? Where is the logic? Third, we ordered curtains and they had said they could get the measurements exact but they still came to measure the windows out. After promising a very quick turnaround time for the curtains, more delays. When they finally came to deliver them, guess what? They don't fit properly! Finally, I have asked to speak to senior management multiple times - my requests have been ignored as my payment has gone through. Truly disappointed with this place. Please avoid it - there are many many many other furniture shops and interior design places (e.g. Italia Furniture - they are awesome) that you can go to.

Colin Rogal

Oct 14, 2017

I needed to buy some beds and mattresses in a hurry for a property I rent out. I'd used the company three years previously with success but before ordering I telephoned to check that they would be able to deliver to my deadline (2 days). They assured me that they had the beds in stock and could deliver for the Friday (ordering on Wednesday). I placed the order online, paid, received a confirmation email and then a phone call confirming delivery arrangements. At that point we took the old beds and mattresses to the local recycling centre. Job done I thought.. 3pm on the Thursday I received a phone call rescheduling the delivery to the following Wednesday because "their supplier had let them down". No phone call this time and just a brief apology. David Phillips's whole ethos is about serving the rental market... I would never go near them again and would urge anyone else not to believe the spiel they write on their website and tell you down the phone. Complete amateurs with no interest in their customers. And seven weeks on they still have not refunded the money they took for the order knowing they couldn't make the delivery. I'm off to Trading Standards now...

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Opening Hours

Mon:9 am - 6 pm

Tue:9 am - 6 pm

Wed:9 am - 6 pm Today

Thu:9 am - 6 pm

Fri:9 am - 6 pm

Sat:10 am - 4:30 pm