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David Phillips

David Phillips

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3.2 Google Review
57 Rathbone Pl, England, W1T 1JU, United Kingdom
020 3872 2295 davidphillips.com
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Google Reviews

Refresh Reviews 3.2


Aug 20, 2018
Why is it that on closer inspection many of the 5 star reviews below are made by employees / company family. Iain Wright, Richard Beltran, Darius Dirzinskas, Peter Goldsworthy & Jude Coleman (of the ones that I could find on LinkedIn) are all salesmen from David Phillips. Very shifty and I would not be using your service in the future thank you.

Mar 19, 2018
I ordered a set of furniture which did not arrive on the promised date. Even when it did arrive, it did not arrive as a complete set due to stock errors. When I called to try to adjust my payment methods, they refused to assist with it, saying that once it has been charged it will not be reversible. Horrible experience!

Apr 7, 2018
Worst experience of my life, service was discusting, delivery arrived 2 weeks late, i paid to get the furniture assembled, the bloke that turned up didnt have a clue what he was doing and ended up standing in my house for hours trying to contact his head office for an instruction. In the end i asked him to leave. Never again... stear clear!

Nov 5, 2017
Horrible experience. First, the delays were unreal. Second, when they brought our beds, they couldn't find the ones we had ordered in the warehouse and so decided to switch them for other beds we hadn't asked for and showed up at our doorstep with those! What kind of company does that? Where is the logic? Third, we ordered curtains and they had said they could get the measurements exact but they still came to measure the windows out. After promising a very quick turnaround time for the curtains, more delays. When they finally came to deliver them, guess what? They don't fit properly! Finally, I have asked to speak to senior management multiple times - my requests have been ignored as my payment has gone through. Truly disappointed with this place. Please avoid it - there are many many many other furniture shops and interior design places (e.g. Italia Furniture - they are awesome) that you can go to.

Oct 14, 2017
I needed to buy some beds and mattresses in a hurry for a property I rent out. I'd used the company three years previously with success but before ordering I telephoned to check that they would be able to deliver to my deadline (2 days). They assured me that they had the beds in stock and could deliver for the Friday (ordering on Wednesday). I placed the order online, paid, received a confirmation email and then a phone call confirming delivery arrangements. At that point we took the old beds and mattresses to the local recycling centre. Job done I thought.. 3pm on the Thursday I received a phone call rescheduling the delivery to the following Wednesday because "their supplier had let them down". No phone call this time and just a brief apology. David Phillips's whole ethos is about serving the rental market... I would never go near them again and would urge anyone else not to believe the spiel they write on their website and tell you down the phone. Complete amateurs with no interest in their customers. And seven weeks on they still have not refunded the money they took for the order knowing they couldn't make the delivery. I'm off to Trading Standards now...

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm Open Today
Fri:9 am - 6 pm
Sat:10 am - 4:30 pm

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