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Merit Office solutions ltd

Merit Office solutions ltd

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3.4 Google Review
Mississauga, Ontario, L4Z 2G3, Canada
(905) 890-5000 www.meritoffice.com
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Google Reviews

Refresh Reviews 3.4


Apr 26, 2018
Sometimes you wish you could not give any stars. Very poor customer service. I was looking for a chair for my partner and at first impressed with the selection. When I tried to look at the chairs to see what they can and cannot do, the service of owner turned quickly. He became very short with me and said you need to sit, you can not just look! I have a specific criteria and some of the big office chairs will not work. It is too bad, I was prepared to buy something today. I will be happy to pay more for a chair from any other store with better service. Look for another place to go. You will easily get better service.

Apr 16, 2018
NOT RECOMMENDED AT ALL!! THE POOREST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. WHOEVER IS HANDLING THE PHONE CALLS , HE HAS TO LEARN SOME ETIQUETTE FIRST AND SHOULD DEFINITELY GO FOR SOME ANGER MANAGEMENT THERAPY. CUSTOMER HAS ALL THE RIGHTS TO ASK QUESTIONS AND IF HE HAS NO PATIENCE TO ANSWER THEM THEN HE SHOULD PROBABLY SHUT HIS SHOP AND REST AT HIS HOME IN COMFORT.

Jun 12, 2018
Abysmal customer service! The owner yells at customers looking to bargain with him.

Apr 8, 2018
Sure his prices are competitive, but you get what you pay for... The owner is very unprofessional. He gets impatient when asking about the product and brands. It's like he expect you to know everything before coming to the store. Don't bother asking for a fair price. He will get angry and start yelling at you, or boasts that there's a wait list for the chair. He sells used chairs, but is reluctant to let customers try it out. In hindsight, he probably knew the chairs were fragile and worries something will break before the sale because the chair I bought has already started to break down. Did I mention, "NO EXCHANGE. NO REFUNDS"? Maybe he's chums with business owners, but as an individual, avoid this place at all cost! It's not worth the savings. Now I have to figure out how to repair this chair... NOT RECOMMENDED!

Sep 27, 2017
We have been dealing with Merit for almost ten years. Every office and home office we’ve ever had has always been furnished with everything from Merit. They’ve always been kind and helpful and we’ve sent many of our customers and friends and they have all had a positive experience.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:9 am - 5 pm

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