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The Bedroom Shop

The Bedroom Shop

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3.8 Google Review
2025 Dundas St E, Mississauga, Ontario, L4X 1M2, Canada
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Refresh Reviews 3.8


Nov 21, 2018
I purchased a sofa over the phone after an online inquiry and couldn't be happier with the service & delivery I received. Thank you to Kathleen for walking me through the purchasing process and helping me organize delivery very promptly after item had arrived at warehouse If I could give the 2 delivery men that helped me 5stars I would!! They were extremely patient and professional during the whole delivery ordeal that was plagued by outside circumstances. (Another truck took my loading dock spot, concierge disorganization, non-ideal loading dock area to service elevator, elevator problems) I was quite stressed with all these sudden problems in what was meant to be a simple delivery but their assurance was very comforting and I appreciated it I would definitely purchase again in the future

Dec 1, 2018
Unfortunately I have a bad experience with these guys Please don't fool by their 100 or 200 less price, and never BUY form this unprofessional company with zero degree customer service and rude behaviour (THEY ARE EXTREMELY POLITE WILL FOOLING YOU TO BUY BUT AFTER, WHILE YOU ARE WAITING FOR YOUR ORDER THEIR BEHAVIOUR TURN TO RUDE AND IRRESPONSIBLE AND YOU WILL SURPRISE ARE THESE GUYS THE SAME ONE !!!!) I make an order early Sep for my son a set of bed and they promise to get the order in worse case after 6 weeks the Due was end of october, so we get the old bed and extra things out and promise my son that sleep on ground for a couple of days to get the new bed, after a couple of days a lady call us and said our bed will be shipped with the next truck next month (end of Nov) any further question was answered with I don't have extra information and I don't Know and I am a employee here and so on. Unfortunately I got a bad promising DAD for my Kid and every day he asked me where is my bed? when will it arrive? Just I try to explain him that there is some company with no responsibility about their job and promises but my son can not accept it? So I just try to escape from my son and I came home late and so on, and I got nervous and anxious when I see my son On the end of NOV after several time of my call and leaving message ( NOBODY will answer your call just there is an answering machine and if you call the showroom the polite guys P.... and R.... will tell you it's not their job to answer you and you have to call the customer service ) the same lady just left me a massage and said sorry your order will be here for next month (END of DECEMBER). long story short they offer me refound and the guilty is ashly company not them after 12~16 WEEKS of waiting with nervous situation which made me sick and no luck to talk to manager or owner ! SO NOW IF YOU LIKE TO TRY THIS STORY GOOD LUCK! TO be continued...

Feb 28, 2018
I went in the Bedroom shop and bought a nice top of the line mattress and was satisfied with the service and price. its a nice little place. well I went to a competitor and saw a different mattress I preferred and was a bit upset on my original purchase. Well i went to see Pete Martin , the sales man there and since my purchase was not delivered yet,he refunded me my purchase and sold me my preferred mattress at $100 cheaper than the dirty old Mattressville location i would not even trust. matressville said up to a 4 week wait for delivery. Pete had my purchase over to my house in two days !!! 5 Stars !!!

Feb 20, 2018
Love this place. Specially the store on dundas. They have nice looking furniture at reasonable pricing

Oct 12, 2017
Horrible customer service. I bought a bed set on October 5 2017 with 1 night stand and a dresser. My husband went back to the store today then he talked to the same person and he would give my husband 2 night stands and a dresser for the same price. My husband said that I already bought the bed and the night stand for the same price and requested the deal to be changed to include 2 night stands. The guy then proceeded to tell my husband to get out of the store and to cancel the deal without a refund. In conclusion they do not how to treat the costumer properly and I do not recommend that anybody goes to this store. They give every single customer a different deal for the same product.

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm Open Today
Sat:9:30 am - 6 pm

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