Raymour & Flanigan Furniture and Mattress Outlet - Furniture - Niagara Falls, NY - VerView
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Raymour & Flanigan Furniture and Mattress Outlet

Raymour & Flanigan Furniture and Mattress Outlet

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8535 Niagara Falls Blvd, Niagara Falls, New York, 14304, United States
(716) 297-7395 www.raymourflanigan.com/buffalo-niagara-falls-ny-furniture-mattress-outlet.aspx?utm_source=google&utm_medium=social&utm_campaign=localpages
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Refresh Reviews 4.0
Mar 29, 2018
I got the couch I needed at a great price! The sales associate, Larry Sanchez, was very helpful and helped me go over the different options available. He made sure I got what worked for me, which I really appreciated. The delivery men were prompt and got everything set right up. It's gonna be some time until I need more furniture, but when I do, I'll come back, for sure!
Apr 28, 2018
I went in after the gym tonight. I had to ask for help after looking around for about 20 minutes. I understand in my gym clothes I probably don't look like a buyer. I was there to buy 100%. I am moving in to a new place Monday. Instead of moving my old stuff I am replacing everything. Bedroom, kitchen, & Living room. I went in about 10 after 8 ready to buy at 8:40 I have to finally ask for help. Enter Frank the only person working the floor also the manager. I very quickly let him know I am ready to buy & have it delivered Monday. He gathers my information & I come up as a previous customer. I realize they are closing at 9 & want to be respectful of his time also. I let him know I wanted the 5 piece bedroom set with a lamp but also wanted a kitchen set & a living room set. I say let me show you the kitchen set & Living room to get a total dollar amount because I am going to ask for a discount. I have a friend who also works at a furniture store & wants me to buy from him. I got his price & wanted to go to Raymour as I had a great experience there previously. Frank says NO we aren't going to discount anything. I said I already have similar stuff picked out at the other place but I would rather buy here. However again just no. I respect Raymours desire to maximize profit. Certainly their right. As a previous customer & a salesman @ my job I can't agree with this. A better way may have been to say I see you are a previous customer let's see what you pick out & I'll see what I can do. Fair & acceptable! NO is just a terrible way handle it. I will not only go to the other place but won't ever buy at a Raymour & Flanigan again. As a salesman I understand we can't make everyone happy but we still at a minimum TRY! The worst thing about this is Frank IS the manager! LOL
Apr 12, 2018
Love my bedroom set!! Store Manager was nice & helpful!! I would definitely recommend this place to everyone. Also cant beat the prices.
Mar 24, 2018
Back in the day this was the best place to but furniture. Then it was changed to an outlet store the furniture is still nice but not as nice as it was. I will admit the prices are much lower now, but I did like buying higher end stuff even though it was less frequent
Feb 15, 2018
Furniture selection and pricing is great. My only gripe is that they, like every other store, only cater to the average sized person in height. Didn't have much for my husband who is 6'6" with a medium build.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Open Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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