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HomeSense

HomeSense

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4.3 Google Review
1501 Innes Rd, Ottawa, Ontario, K1B 1C5, Canada
(613) 740-1299 www.homesense.ca
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Google Reviews

Refresh Reviews 4.3


Oct 17, 2018
This location in the past was never that great but over the last year I find the assortment and variety has become much better and the store overall is more full. The staff was really accommodating with holding items for an extended period of time and they offered help bringing heavy items to my car. Conveniently located and really easy to get to. This is not an over busy location which is nice for weekend shopping.

Aug 13, 2018
I like these stores, they have variety for bedroom, bathroom and kitchens. I love discount sections, as one can find deeply discounted items hiding in plain sight. I don't mind purchasing an odd number of wine glasses, plates, etc. I don't have to worry about matching anything :). One piece of advice, if you see something you really like, take it now. If you aren't sure, and think of coming back in a few days, it might be gone! Since some of the items here are end of line items, you probably will never find it again. Cheers

Sep 12, 2018
Nice friendly staff here. Good selection of eclectic and cool items for all tastes. Be it pottery, textiles, etc. The staff are friendly and helpful. Store layout is clean and tidy… would go back again…

Nov 24, 2018
This location has great selection of different books, there is separate shelf for only cooking and healthy eating books. The staff is very helpful there and always treat you well and careful packing fragile items. They open until 9pm on Saturday and until 7pm on Sunday.

Aug 1, 2018
I just got out of the store and I had a horrible time. I was with my family and the staff was treating us like trash. For starters, we were looking at carpets and placing them on the ground. After being done with our carpets we put them back on the shelf, well folded. All of the sudden, out of nowhere, one of the staff comes out and she starts to sigh and run her fingers through her hair with so much frustration because of the “mess” we made. Before we looked at the carpets there were already some on the ground. We felt as if we needed to leave the store it was a horrible feeling. The next thing that happened was very disrespectful. My mom and I were looking at a bed sets in the front of the store close to the store beepers. My mom turned the bed set over to have a better look at the sheet design (which is completely fine) and the beepers started to go off. A worker comes after a while, turns it over, looks at my mom and gives her the coldest and rudest smile ever, making her feel like she was guilty for what happened (kind of like a ‘really?’ look). We got out of there feeling unhappy and embarrassed which shouldn’t be the case!

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Opening Hours

Mon:9 am - 10 pm
Tue:9 am - 10 pm Today
Wed:9 am - 10 pm
Thu:9 am - 10 pm
Fri:9 am - 10 pm
Sat:9 am - 9 pm