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Ashley HomeStore Woodhaven

Ashley HomeStore Woodhaven

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3.6 Google Review
19820 West Rd, Woodhaven, Michigan, 48183, United States
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Refresh Reviews 3.6


Sep 1, 2018
Love this store! Never feel pressured as you do at other stores. Selection is amazing! Ombiace is nice. If you have any issues management is there to make sure they keep you as a valued customer. Thanks for my new bedroom set it is beautiful, love it!

Aug 9, 2018
Our sales person was great, after that the entire process went downhill. We purchased quite a bit of furniture and we were told it would be 3 weeks before it could be delivered as furniture is made to order. After three weeks we were told it would be another 2 weeks before delivery. Finally the truck comes but not all of our stuff is there. Once the delivery guy realizes we are missing something he gets an attitude and basically just leaves things a mess failing to finish assembling what was there. A week later they schedule another delivery for the missing items but they show up with a queen bedframe and king headboard. Again the delivery guy gets an attitude and says "you will just have to wait for an exchange" leaves the wrong item in the middle of my floor and leaves. We have called several times asking to speaking with a manager and no one is ever available or calls back. I am still waiting for my item which no one can find (funny it's missing as things are made to order) and have yet to be compensated for my time or aggravation. Ashley Home Stores does not care about customer satisfaction they just cash your check and disappear. I will never purchase another thing from them and would warn everyone I know to avoid this place at all costs. They took what should have been an easy experience and made it a nightmare!!

Aug 28, 2018
Just left out of the store walked in and was very interested in some family room furniture. The store was clean and laid out very nice with nice furniture. The problem was that not one of the sales people ask if I needed any help even though I was stopping and looking at sets sitting in them and looking at prices. I witnessed other customers come in and immediately were greeted and helped. I really liked some of the furniture but I will not buy from this place and I recommend all my fellow Chrysler workers and Ford workers to not shop her as well. Maybe it was the way I was dressed coming from work and all. 👌🏾 yeah ok.

Jun 25, 2018
Everyone is so friendly! I felt welcomed from the time i came in to the time i left. The furniture is BEAUTIFUL! And the sales people allow you to shop! They are not pushy at all. I will definitely recommend this store to everyone i know.

Sep 13, 2018
Ordered a bed frame that was supposed to be delivered to this store for pick up. It took an extra month longer for my stuff to finally arrive and was told I would have to pick it up in Farmington instead of woodhaven because after I ordered it they changed their policies... thanks for the heads up I guess. They are now delivering it directly to my house, but I wont be shopping here again.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm