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Frini Furniture Inc

Frini Furniture Inc

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3.0 Google Review
4600 Steeles Ave W, Vaughan, Ontario, L4L 9L5, Canada
(905) 851-8844 www.frinifurniture.ca
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Feb 21, 2018
Great product, quality and service. Highly recommend.

Nov 19, 2018
It was good

Apr 7, 2018
Great selection and quality.

Jun 29, 2014
Horrible customer service. Long story short, we bought a set of couches here 6 months before we needed them on boxing day, because we were told they don't have any other sales. Frini forgot to order our couches and when it came time for us to get them and they realized their mistake, the fabric was discontinued. Basically we bought couches they didn't actually have. The store refused to compensate us in any way, and instead tried to get us to order these couches in another much cheaper polyester fabric. It looked nothing like the floor model, and we were told that the couches wouldn't be made in time anyway. Furthermore, the employee tried to convince us that taking the floor model at the same price we already paid is a great deal. Why would I want a crappy single couch floor model instead of the 2 brand new couches I bought for the same price?! I am still not convinced that they didn't try to pull the bait and switch on us by showing a nice couch and then trying to get us to buy it in a cheaper fabric. Shop here at your own risk. Based on my experience and the other review it seems that they don't care about the quality of their service or satisfying their customers.

Nov 13, 2014
Horrible! Don't go there! We bought a $3500 "leather" couch from them. The stitching started coming apart in less than a month. Took us over 2 months to chase down the store and have the issue addressed. Finally had a delivery guy pick up the couch who ripped the fabric further and tried to blame it on us. When we were told the couch was "fixed" and we went to see, absolutely nothing had been done! We are now filing a claim with the BBB and taking them to court! The owner Richard did not even have the guts to step out of his office to address our issue, just hid there. Stay away from this place! We are also now convinced that the floor model shown to us was leather but the couch we actually received is vinyl!

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Opening Hours

Mon:10 am - 5:30 pm
Tue:10 am - 5:30 pm
Wed:10 am - 5:30 pm
Thu:10 am - 7 pm
Fri:10 am - 5:30 pm
Sat:10 am - 5 pm

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