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Meubles Ottimo Furniture

Name: Meubles Ottimo Furniture
Address: 2160 Voie de Service S, Dorval, Québec, H9P 2N4, CA
Telephone: (514) 684-2998
Price range: $$$

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2160 Voie de Service S, Dorval, Québec, H9P 2N4, Canada

(514) 684-2998 www.ottimofurniture.com

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Alex Korshunov

Nov 30, 2018

Furniture build quality is poor, chairs legs started falling off a few months after purchase, one had glued parts that came apart within six months. Table leg became wobbly recently, the problem was temporarily fixed by tightening the screws but eventually the leg came off, along with the piece that held the screw, meaning it couldn’t be fixed anymore.

liane tomlinson

Feb 7, 2018

Bought a couch less than a year a half ago. Within the first year the frame of the sofa bed unwelded and one of the seat cushion started to sink/go soft. To get both replaced took a very long time (a month or more each time) and the customer service was far from excellent. The only positive I have to say, is that when they did come replace or fix the part, the man doing the repairs was extremely nice. I now have another two cushions that are sinking in (and yes I do rotate them and make sure I'm not always on the same one). In conclusion I would not recommend as their quality is sub par and customer service needs work.

Talia Scatliff

Sep 21, 2017

I just bought a beautiful new couch from Ottimo & got it delivered today. It's huge and beautiful! Couldn't find a couch of quality and size anywhere else. Highly recommend. They have many different styles in store! Love it!

Suryaveer Chauhan

Apr 22, 2018

Expensive but very good collection.

Rita Zadi

Oct 23, 2016

Unfortunately I wasn't lucky with ottimo product at all they have the worst service ever !!! We bought a couch from this place they delivery it broke we called them they send a repair man but we refuse to repair it so they replace it after one month. It was suppose to be high end furniture we were so surprised to see cracks in the leather all over the couch only few months after we bought it !!!!! When we contacted the shop they said that the manufacturer closed for a bankruptcy reason and there is nothing they can do for us so they refused to change it or to reimburse us admitting their is a default in the product blaming it on the manufacturer they used to work with !!!!! This their manufacturer their dealer the one they picked to work so their responsibility to check and recheck on the quality of the furniture, if not reimburse the clients when there is a default in the product after all we paid a big sum for the high quality they claim to have !!! this is a disrespectful staff with no integrity nor ethics !!!

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