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Brault & Martineau

Brault & Martineau

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3.4 Google Review
6700 Rue Jean-Talon Est, Montréal, Québec, H1S 1N1, Canada
(514) 254-9455 www.braultetmartineau.com
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Google Reviews

Refresh Reviews 3.4


Nov 7, 2018
HORRIBLE customer service on the phone! They should hire people with better communication skills and people who speak French AND English... We are in 2018... ALSO The woman who answered my customer service call had zero patience on the phone. I simply asked her to explain to me the balance on the bill since their bill is SO DIFFICULT to understand as it is divided in such a strange way. This job is obviously not for her if it doesn't make her happy to answer phones. Never going back here again! ALSO, their delivery guys were lazy and let me unwrap my own sofa bed... I think it's time to RE-TRAIN your employees people! Or better yet fire them and hire more competent ones.

Nov 14, 2018
Do not waste your money . DO NOT pay for the 10 years Additional protection on Sofas. I called them for a clean up and they gave me all kind of excuses. Finally, they will not come to clean my sofa. Disappointed.

Nov 26, 2018
Customer support dysfunctional, I ûrchased table sets where 1 chair was broken on reception , I am still waiting for them to fix this issues, dozen of calls later, repeating over and over the same story, waiting delivery that never arrived, phone support with untrained people, many visits to their store without solving the issue, when they say they call you back, they dont... you have to run after them to follow up. 8 months later ...the issue is still not fixed... I simply dont recommend this place. Now I have been waiting for a refunds... still waiting... order id: H754653.

Nov 11, 2018
Friendly staff, huge selection. Our purchase was smooth and quick with all our questions answered.

Nov 27, 2018
Great service! Polite ....purchased a range.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9 am - 5 pm