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Rodi

Rodi

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1.0 1 review
1100 Boulevard Marie-Victorin, Longueuil, Québec, J4G 2H9, Canada
(450) 646-7634 www.rodi.com
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May 26, 2021

Not Impressed

Craftmanship and Quality very questionable. I purchased two leather electric recliner sofas (3 seaters) just over one year ago. One cushion side is peeling, this clearly indicates faux-leather (simili-leather). When purchased I was told side and backside of sofa was simili leather, cushions full leather. When I called customer service, I was told I had been miss-informed They offered to replace material cushion side at No Charge, however my responsibility for freight and seamstress 3hrs of labor...all amounting to a near $500. I DO NOT RECOMMEND RODI FURNITURE.

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Refresh Reviews 3.5


Jun 5, 2017
Great service in store but when I called to confirm the delivery they told me they dont have my sofa yet. I wish they told me this before i bought it.... i'm 9 months pregnant and cant wait longer for my sofa to be delivered. Very disapointing!

May 26, 2018
Beau sofas a bon prix.

Aug 6, 2013
I've shopped around a lot before I found Rodi and it had the most affordable sofas with real leather that I could find so I ended up buying here. And my footrest broke just after the warranty expired but they replaced it at no cost! Recommended.

Sep 2, 2018
Je suis à la recherche d'une causeuse et effectivement, comme j'ai pu le lire auparavant, ça fait peur d'acheter chez Rodi. Non, je n'ai jamais acheté à cet endroit mais il faut bien l'admettre, cette entreprise semble avoir beaucoup de problèmes avec leur service après-vente. Quand c'est seulement 2-3-4 commentaires ici et là, tu te dis que ce sont des choses qui arrivent mais là, ça semble généralisé. Je ne comprendrai JAMAIS comment une entreprise peut négliger son service après-vente, peu importe le domaine de l'entreprise. (J'ai mis 5 étoiles pour justement ne pas seulement donner un avis, mais bien espérer que l'entreprise prenne conscience de l'importance du service après-vente.) On peut comprendre parfois des problèmes hors de notre contrôle, mais il y a une limite. Un message constructif, je crois...

Jul 25, 2018
Le personnel du Rodi a été très serviable et a pris le temps avec nous. L'expérience a été positive aussi bien dès notre entrée dans le magasin qu'à la livraison. Les délais ont été respectés et le produit répond à nos attentes.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 5 pm Today