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Structube

Structube

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3.7 Google Review
3782 Rue Saint-Denis, Montréal, Québec, H2W 2M1, Canada
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Google Reviews

Refresh Reviews 3.7


Aug 8, 2018
Julie at the St. Denis store helped me. She went out of her way to fix a mistake I made on an order. She was also patient and never pushy which is much appreciated since I do not like shopping in the first place.

Aug 10, 2018
Worse customer service ever. I do not recommend buying from Structube. Waiting times don’t make sense, they never have anything in stock. You need to call up exactly 24 hours in advance to have your order ready for pick-up, even if you have received an email telling you it will be ready for a certain date. You can’t schedule a pick-up 2 days before. They’ll tell you to call back the next day. It’s like customers need to adapt to their crappy management system instead of them adapting their service to their clientèle. The lady from the call centre just hung up on me (yep, you read that right) because I asked to file a complaint. She said she didn’t take complaints on the phone and that I had to file complaints online (which I did btw, but they don’t seem to weigh in). Don’t buy from Structube because you’ll be treated like you’re a number, cause that’s what you are for them.

Jun 29, 2018
Helpful service and knowledgable staff made for a quick (and successful) visit where we left with a couch and dinning room set!

May 30, 2018
Structube is always great but this store is tiny. You're better off shopping at their location in St Leonard!

Feb 25, 2018
Not a big fan of Structube in general but I should admit that I ended up buying my night stands from them. This specific store is not very big so they only carry a limited number of their furniture. Something that Structube should work on is their website pictures. They not only do a good job in showing the item I think their furniture looks much better in person than in the pictures which is not a good thing since these days a lot of people first try to look online.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9 am - 5 pm