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Meubles Loren à Montréal

Name: Meubles Loren à Montréal
Address: 7592 Rue St-Hubert, Montréal, Québec, H2R 2N6, CA
Telephone: (514) 270-6727
Price range: $$$

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2.8 Google Review

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7592 Rue St-Hubert, Montréal, Québec, H2R 2N6, Canada

(514) 270-6727 www.meublesloren.com

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Monica Salamanca

Dec 19, 2018

I think this place changed owners and now the service is terrible plus on top you DO NOT get what you buy. I bought a sofa at the store and after i left i got a call, that that sofa was no available that they had another "similar one" after i receive my new sofa was such a huge disappointment. This sofa was waaay cheaper than the one I thought i was going to get. Completely felt scammed. THIS PLACE IS A SCAM AVOID IT!

Rahmat Jaffari

Aug 4, 2018

Scammers! We were served by a lady named Lise and she was friendly. We bought a console table, a coffee table from the same collection and a cart. Each item was 200$. We left a deposit and were told that we would get our products within 2 weeks. Over 4 weeks later, we got a call saying that they received the coffee table and the cart but the console table was backordered and that we can pick our other 2 items for now. I asked Lise when we would get the console table because we don’t want the coffee table if we can’t get the console table. She said she would call me back with the info. Over 10 days passed and we didn’t get a callback so we decided to show up at the store. Lise was there. We asked her about the console table and she said she didn’t have any news and they we should pay for the 2 products that are there and she would try to inquire about the console table on Monday. We offered to pay $350 for the 2 items she had(so $50 less on the coffee table) so that she puts an effort in getteing the matching console table as promised and then she would get the $250 for the console table. She refused and got verbally aggressive. She gave racist comments. We asked for our money back and she asked us to leave otherwise she would call the cops. We stood there and encouraged her to do so. She didn’t call the cops. Then she pulled out the fine prints about restocking fees. We stood our ground and asked for our deposit because it was their fault. Finally she gave us our deposit back and we left. Really bad customer service. And it is sad to see people give racist comments in this day and age!

Monica Tami

Apr 29, 2018

I won't recommend this place to buy any furniture, they're really unprofessionals and they really need to get a formation in Customer Service.I tried to bought a table and stool at the beginning of march. I ordered on the weekend and after 4 weeks they never call me back to pick up the item, that they weren't even order, so then I decided to get a refund on the deposit.which they said no and they always give me excuses like : " I just worked here one day a week" at this point, i decide to call the warehouse and they even told me to go pick up at the warehouse myself. I don't think they really know what they're doing and I really hope no ones buy from them. I won't recommend their service to anyone.

sarayasir2 jasmine

Aug 5, 2018

I went to purchase a sofa and a matress from this place. Upon arrival, my sofa was extremely torn. I immediately called this place to report the situation. I was told i would be getting new ones. I called a few weeks later and they asked me to send pictures of my sofa. Which i did. I called a week later and the manager , Lise, told me i would be gett ik ng a call when she gets the new pieces. I called her again( 3 weeks later) and obviously this time i was less patient as it had been 3 months this issues had been going on, and ahe told me to bring her my torn pieces as she would aend them to repair, and meanwhile i would have a sofa without cussions( for God knows how long). When i expressed my disappointment and asked for a solution, the manager was very racist, saying this is the main problem with immigrants like myself who dont understand the politics of Quebec. I have been in Quebec since 20 years now. There is no link between my ethnicity and the sofa. She was very rude and extremely uncooperative. I tried calling another branch but was told nothing can be done. When i called again to talk to a manager, Lise was rude again and cut me off and threatened me saying she was going to deposit a complaint agaisnt me for being rude with her, which i wasnt given her advanced age. Very bad customer service, very dissapointed, had to take this matter to the court, been over going through this hell for a sofa. Pathetic. Wouldnt recommand

William Lugo

Jun 10, 2018

I bought a sofa bed (IF900) on June 3rd/2018 in a shop located at 7592, St Hubert Montreal Qc. Delivery date would be fixed during the week. According with it, I got a call from your delivery department on last Friday morning to set delivery time at 11:30 am. My wife, she left her work place to go home and be there at that time to receive the sofa, but it was 12:30 pm and delivery didn't show up. Because of that, she decided give a call to the company (Muebles Loren) to ask what's going on with delivery and the call was picked by a woman to whom my complain goes directly. This woman instead of give a properly custom service, she was rude and disrespectful, yelling to my wife who was just asking why delivery was delayed. This woman didn't care to give a quality service ending the call saying "I have no time to you and your delivery...'' and hung up.

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Opening Hours

Mon:10 am - 6 pm

Tue:10 am - 6 pm

Wed:10 am - 6 pm

Thu:10 am - 8 pm

Fri:10 am - 8 pm

Sat:10 am - 5 pm Today