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Ashley HomeStore

Name: Ashley HomeStore
Address: 6875 Rue Jean-Talon Est, Montréal, Québec, H1S 1N2, CA
Telephone: (514) 375-4033
Price range: $$$

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6875 Rue Jean-Talon Est, Montréal, Québec, H1S 1N2, Canada

(514) 375-4033 stores.ashleyfurniture.com/store/ca/montreal/st-leonard/6875-rue-jean-talon-e

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Leo Frenza

Feb 20, 2019

This is the place to be for quality and service. Having had an Ashley couch for over 15 years we decided to check out this new store in Saint-Leonard. When we walked in we were given the liberty to look around. When we were ready to talk we were welcomed by and given amazing information and service by Simon. Seriously - walk in and ask for Simon! Professional, personable, polite, knowledgeable and best of all not a high pressure salesman. We left that night having found what we wanted and decided to check out the competition. Not the same shopping experience or quality or price! I highly recommend this store as the quality and service is superb. The delivery and installation is 'white glove' and the gentlemen who delivered work FOR Ashley. They were extremely careful with the unpacking and left the room with everything every little bit of packing material they came in with. You don't buy furniture everyday, so you might as well do it once and do it right. Go see Simon.

Wilson S

Apr 19, 2019

I went to this place because I was tired of all these other places that sold you garbage made pressed wood furniture from China. I have to say a special thanks to Simon (sales guy) as he explained the process, the length of delivery, the quality of the sectional I was purchasing and I must say that all of it was on the nose with no disappointment and as promised here is my review. Great quality furniture & service.

robert malo

Mar 9, 2019

Nice furniture and good quality compared to all others out there, nice non pushy service of reps

Genevieve Mondello

Mar 25, 2019

Service impeccable, aucune pression des vendeurs. Simon a su rÃ©pondre Ã tous nos besoin. Meubles de qualitÃ©s! TrÃ¨s satisfaite.

Walid Erre

Mar 27, 2019

Quelle mauvaise expÃ©rience je suis en train de vivre avec le service aprÃ¨s-vente ! J'ai achetÃ© le set de chambre Prentice de chez Ashley MontrÃ©al pour 3100$ le 16/02 et je l'ai reÃ§u le vendredi 08/03, puis j'ai remarquÃ©Â qu'une table de chevet avait le coin bas brisÃ© et c'est ainsi que ma Saga avec le service aprÃ¨s-vente commence. J' ai contactÃ© Ashley le 11/08 et je leur ai envoyÃ© par courriel les photos et une vidÃ©o qui montre le bris puis Mlle Ã‰milie du service AprÃ¨s-vente meÂ recontacte le 14/03 pour me dire qu'elle a transmis le cas Ã son Ã©bÃ©niste et il dit qu'il va pouvoir faire la rÃ©paration de ma table de chevet sinon ils vont voir pour me l'Ã©changer et que je dois juste attendre qu'ont me rappelle pour un RDV. PassÃ© 8 jours sansÂ nouvelles je dÃ©cide d'appeler Mlle Ã‰milie le 22/03 mais sans rÃ©ponse alors je laisse un message vocal et encore passÃ© 5 jours sans retour d'appel je rÃ©essaye le 27/03 et par chance Mlle Ã‰milie me rÃ©pond pour me dire que sa directrice Ã©tait en congÃ© maladieÂ c'est pour cela qu'elle ne m'a pas rappelÃ© ( DÃ©solÃ© mais je ne vois pas en quoi cela tâ€™empÃªche de rappeler ton client pour lui donner des nouvelles), alors furieux, je lui demande de m'Ã©changer ma table de chevet par une neuve car la rÃ©paration va surementÂ laisser des traces de colmatage, elle me dit qu'elle va voir avec sa directrice et me rappeler, puis elle me rappelle pour me dire qu'aprÃ¨s validation avec sa directrice on me donne 2 choix: soit je garde la table de chevet comme tel ou j'accepte la rÃ©parationde son Ã©bÃ©niste ( Wow, sans commentaire). Alors Mlle Ã‰milie me promet que son Ã©bÃ©niste va me rappeler le plus rapidement possible ( et dire qu'elle a honorÃ© ses prÃ©cÃ©dentes promesses de rappel) et que je dois patienter. Merci Ashley Meuble pour votre bonÂ service et je vais attendre pour voir comment va se terminer cette mauvaise histoire. Ã suivre ...

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Mon:10 am - 6 pm

Tue:10 am - 6 pm

Wed:10 am - 9 pm Today

Thu:10 am - 9 pm

Fri:10 am - 9 pm

Sat:10 am - 5 pm