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A&A Metro Transportation

A&A Metro Transportation

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4.1 Google Review
1001 Bedford St, Bridgewater, Massachusetts, 02324, United States
(508) 697-0017 www.aametro.com
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Google Reviews

Refresh Reviews 4.1


Sep 29, 2018
Peggy was extremely helpful scheduling our ride. She even caught a date error on my part based on our flight number and called us back to verify the correct date. Great catch on her part.

Sep 3, 2018
These guys were easily one of the most professional vendors throughout the entire process and did a great job.

Apr 9, 2018
They've been pretty reliable for me - no complaints!

Aug 3, 2017
UPDATE: The owner of A&A metro reached out to me following my reviews. Tom was very concerned about the treatment my husband and I received from his staff. He not only gave me his personal cell phone number but also listened to my concern and assured me he and his team have already had meetings to see how an incident such as this could have been avoided in the future. *** I hired A&A Metro for my recent wedding. I booked a 40 passenger vehicle to transport my guests from the hotel, to our venue and then a return trip. At the end of the night, my guests and I were making out way from the wedding facility to the parking lot for the last shuttle of they night. We were being transported as it was quite a walk, upon arriving in the lot to load onto the last shuttle of the night, I was shocked to see our shuttle had left, WITHOUT THE BRIDE AND GROOM. I was told by several guests that they we asking he driver to turn around and informing him of this oversight. I ended up calling dispatch who also told me they were unable to reach the driver. After 20 minutes the shuttle did turn around to pick us up. I was extremely disappointed and could not understand how this would happen. I did indicate, upon booking, that we would have more guests for the return trip as many of us traveled to the venue in limos. I called to speak to the operations manager about this error. Instead of apologizing for the driver, he was talking over me and was not understanding as to why I was so upset. The manager was very rude, defensive of the driver and unapologetic. I would NOT recommend this company to anyone. If you want a company who will let you pay top dollar for transportation services to only leave you and your groom behind then this is the company for you.

Oct 3, 2017
Slow administrative response to emails. Still have not received confirmation email with an invoice for a private bus provided to my organization on September 25th.

INDUSTRY BLOGS

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 1 pm
Fri:6 am - 1 pm
Sat:6 am - 1 pm Open Today

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