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Alliance Taxi & Shuttle Service

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3.2 Google Review

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226A St Joe Plaza Dr #144, Palm Coast, Florida, 32164, United States

(386) 259-3111 alliancetaxiflagler.com

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Refresh Reviews 3.2

Jul 23, 2018

MY FIRST IMPRESSION AND LASTING IMPRESSION OF ALLIANCE VEHICLE MAINTENANCE IS CATEGORICALLY INEXCUSABLE... INTERIOR DIRT, GRIME, STAINS, ODOR AND RIPPED CARPET…DRIVER SUGGESTED TO GET IN FRONT SEAT; FULL OF PET HAIR AND WHAT APPEARED TO BE GARBAGE…..HORRENDOUS CIRCUMSTANCE FOR A FIRST TIME CUSTOMER…..IT MAY BE PLAUSIBLE THEY COULD HAVE GOOD SERVICE AND RELIABILITY AND CONSIDERING, THE “OFFER” TO SIT UP FRONT, MAYBE EVEN COURTEOUS. HOWEVER, WITH SUCH A DEPLORABLE FILTHY FLEET CAR (IN WHICH, I COULD NO WAY ENTER) ANY OUNCE OF POSSIBLE GOOD SERVICE WOULD BE HARD TO FATHOM. IN ADDITION, IN SPEAKING TO THE OWNER (RICHARD), I SUGGESTED HE MUST NOT BE AWARE OF THE CONDITION OF THE CAR RESERVED FOR ME THIS MORNING AND HE HAD NO RESPONSE… LEADING ME TO BELIEVE HE WAS WELL AWARE OF THE CONDITION OF HIS CAR. I FURTHER MENTIONED THAT HE SHOULD NOT BE CHARGING COMPETITIVE PRICES W/ A CAR IN THIS HORRIFIC CONDITION. RICHARD HAD THE AUDACITY TO RUDELY RESPOND TO MY COMPLAINT BY STATING: “IS THIS THE REASON FOR YOUR COMPLAINT, SO YOU CAN GET A DISCOUNT?” HIS RETORT DID NOT DESERVE A RESPONSE….I SIMPLY HUNG UP. I HONESTLY DON’T KNOW WHICH WAS WORSE THE FILTH OF THE CAR (FYI EXTERNALLY ALSO), THE OWNER SEEMING TO BE AWARE AND NOT CARING, HIS INTERPRETATION OF MY COMPLAINT OR SIMPLY THE COMPLETE EXPERIENCE AS A WHOLE! BOTTOM LINE….THE ALLIANCE WEB SITE AND VIDEO PRESENTATION IS SO VERY HARD TO BELIEVE CONSIDERING MY FIRST TIME EXPERIENCE!!! (DUE TO MY EXPERIENCE TODAY THIS TAXI SERVICE DOESN'T WARRANT EVEN ONE STAR....HOWEVER, APPARENTLY A RATING MUST BE GIVEN IN ORDER TO SUBMIT REVIEW)

Jarneisha Drummer

May 6, 2018

This taxi was amazing! My first time using them and I recommend there service! The driver is very friendly, the car is very clean, and they get you to your destination on time! I will be sure to use them in my next need of a taxi service!

Nancy Emery

Aug 26, 2018

alliance has some great drivers, but the owner of the company seems to be a bit vindictive. i waited over 45 min tonight for a cab, none came, and the last person i spoke with on the phone was richard. i ended up getting a ride home from a friend. thumbs down.

Amanda Trombacco

Apr 22, 2018

When there on time they are great. But they need better common courtesy . I understand if the driver can’t make calls when driving but if they are running late they really need to learn to communicate with dispatch so either A. Dispatch calls customer to tell them they are running behind or B. Have driver call if they are running late This is something that needs to be worked on ASAP

Cyn Fox

Apr 27, 2017

This company is professional, timely, and reasonably priced. We have been using them for over 7 months exclusively and have had excellent service no matter where we had to go and no matter when we phoned for a ride. I use them frequently as I'm not able to drive and have had many doctor appointments, some in Jacksonville. I'm never disappointed with their great service!!!!

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