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Shuttle Direct Malaga airport transfers

Shuttle Direct Malaga airport transfers

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2.3 Google Review
s/n Av. del Comandante García Morato #Aeropuerto de Málaga, Málaga, Andalucía, 29004, Spain
902 33 46 33 www.shuttledirect.com
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Google Reviews

Refresh Reviews 2.3


Jul 22, 2019
I would think twice before using this company and if you do, ensure that you get proper contact details for when your booked driver DOESN'T BOTHER to turn up to collect you! Our collection from the airport to our resort was absolutely fine, with a very polite driver. However, getting back to the airport was a different matter completely and despite calling the number given 4 times, only getting through once to a very surly and rude individual, we eventually had to get a local taxi as the Shuttle Direct driver just didn't turn up and ignored any further calls. Also, following many emails and attempted calls on our return to the UK for a refund has proved futile. Caveat emptor!

Jul 15, 2019
DO NOT USE THIS COMPANY! Emailed them to say our flight had been delayed and that we could be three hours late. Got a reply saying no problem. Arrived at Malaga airport at 3am and no taxi. Rang the two numbers on the voucher only to get a recorded message in Spanish! So what do you do?? Got a taxi of the rank and got to our hotel only to get a WhatsApp message from the driver saying good morning I am your driver and that he was there. Well too late mate! He says he was waiting outside in a shop doorway.....utter rubbish there was no one in sight he was late getting there. Now as I'm a taxi driver myself I know you can track the flight and even know when that flight is in baggage reclaim so no excuse. Contacted my credit card and got charge back as service no supplied.

Jun 30, 2019
Our experience was very positive. Driver waiting with sign on time as planned, dropped us as close as possible to our destination. Very happy. Good value too.

Jun 11, 2019
Very happy with service from SD. Pick up was arranged for 5am and driver arrived at 455am. I would use again.

May 2, 2019
They will take your money, don't show up then claim that the contract is between you and the bus company as they are just brokers, and therefore will not refund you

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