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Coventry Transportation

Coventry Transportation

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3.5 Google Review
36 Wright St, St. Catharines, Ontario, K1K 2C5, Canada
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Sep 28, 2018
Gave me the run around for the better part of 2.5 hrs. I scheduled a pickup time from the dock in Port Colborne and watched as the cab driver went back and forth across the canal. Coventry's ability to "put you through" to dispatch, drivers, was terrible. I was hung up on several times, given incorrect numbers and in the end when the driver finally showed up, I had to walk with my backpack and threw very heavy bags to the car. Do yourself a favour and call a different company.

Oct 17, 2018
Fast, reliable and efficient. Drivers were polite and on time. Thank you Coventry!

Oct 30, 2018
Rented the 35 p bus for my wedding. Driver was excellent, bus was clean and everything went as planned.

Dec 2, 2017
The drivers service was awesome. BUT!! I was given a price from the owner before hand, was told that price included taxes and tip. I gave my credit card number, and had to message them the morning of my function to see if I had transportation because I had not received confirmation. They apologized and confirmed shortly afterwards. The driver showed up right on time and everything as far as his services went very smoothly, we gave him an additional tip because he really did deserve it. I got a message from the owner a few weeks later saying that he did not have my credit card information, So AGAIN, I sent the information to him immediately. When my credit card was billed it was for MUCH more than what was quoted. When I addressed this with the owner, he told me that the taxes and tip had to be included on top of the quoted price. When I questioned the initial quote, he told he "he would look into it" and I have not heard from him since. Several weeks later, my credit card has not been corrected. I am giving this company a 2 star only because the driver of our car was so great. other than that.. keep an eye on your credit card, or just go in person and insist on paying cash. You will probably be safer that way.

Nov 3, 2018
The most incompetent limo service, I have ever seen. Do not use them, they might not pick you up on time. And when you miss your plane, it will be your fault.

INDUSTRY BLOGS

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