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Alberta Carpet Cleaning

Alberta Carpet Cleaning

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4.5 Google Review
11224 142 St NW, Edmonton, Alberta, T5M 1T9, Canada
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Sep 25, 2018
We just had technician Ronald who done an amazing job in our house on Saturday. Every square cm was cleaned very thoroughly including difficult to rich areas underneath coaches. After cleaning our carper in 3 bedrooms, bonus room and stairs looks nice, fresh and feels comfy. Thank you very much Ronald! We use Alberta carpet cleaning for last 5 years always happy with their service and appreciate that they can accommodate our busy schedule

Aug 28, 2018
Booking the appointment was simple and efficient. We received a call in the morning of the scheduled date to give us an estimated time to expect the technician. Half hour before arrival, the technician called to confirm his ETA. Ronald (technician) arrived on time, explained the process and got to work. The job was completed in less than an hour and looks terrific. Ronald was well dressed, was knowledgeable and very pleasant. I highly recommend Alberta Carpet Cleaning.

Jul 30, 2018
I had a mixed experience with Alberta Carpet Cleaning that I think overall ended in the positive. Initially, I set up an appointment and performed the requested call backs to confirm I would be home, only to have no one call me the morning of the service as expected. After calling in and waiting on hold, I was initially questioned about the assigned day for my cleaning, put on hold, and then told a number of technicians had called in sick and they would not be able to attend to my cleaning that day. This was frustrating due to having to rearrange my schedule for another day, and because I would have preferred that I be called and told this instead of having to call in myself. I was contacted by a manager in the next week who was very kind and apologized for the mix-up, and I and waited for my new cleaning day. On this new day the call was prompt, the technician was kind and thorough, and the carpets look a lot better after having been cleaned. We ran into another issue on this day, not due to the technician's fault. I had asked to have my sectional sofa cleaned and was clear in the original email about what size it was, but it appears I had been incorrectly quoted for a smaller couch. The technician noted this, quoted the new price, and offered to have them check into the original call. I asked at this time to just leave the sofa out of the cleaning as I didn't want to bother. The technician apologized and was kind about the matter. Following the cleaning I was contacted again by the manager to be sure I was satisfied. She took my concern about the quoting and found that it was quoted to me incorrectly in the original call. She gave me a few options to rectify the situation which I was appreciative of. I'm happy with the service overall. I suspect I was a bit of an anomaly with a couple different things going wrong with my service, and I was appreciative of the response to make things right.

Jul 25, 2018
Just had Justin B in today who did an amazing job! My carpets are so clean and smell so much better! With two kids, two cats and a puppy, my carpets were trashed and my house smelled horrible. Justin was super knowledgeable and professional. He worked fast too. Nice to see a company that delivers on their promises and hires quality employees who provide great customer service. Thanks guys!

Jul 26, 2018
I have some rental units and when tenants move out I always arrange for Alberta Carpet Cleaning to clean the carpets. I can count on them to be on time, efficient and clean. Their staff are friendly and honest. They never leave a mess behind and the work is always more than satisfactory. I would definitely recommend them for all carpet cleaning jobs. David

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Opening Hours

Mon:7 am - 8 pm
Tue:7 am - 8 pm
Wed:7 am - 8 pm
Thu:7 am - 8 pm
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