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Five Star Tailors And Dry Cleaning

Five Star Tailors And Dry Cleaning

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3.5 Google Review
1040 91 St SW, Edmonton, Alberta, T6X 0P2, Canada
(780) 757-6993
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Google Reviews

Refresh Reviews 3.5


Jul 6, 2018
Ruined a dress for my daughter we bought on a trip, so it’s not like I can go and buy another one. The person at the front desk didn’t take down my request properly, so what I wanted wasn’t done. What was done ruined the embroidery and no effort was made to make it look even a little acceptable. Not once did someone ever phone me to confirm what I wanted or tell me it was done, I made three trips to try and collect the dress. I will give them credit for not making me pay and being very pleasant and professional though.

Sep 21, 2018
I went in to get 4 pairs of pants hemmed. The only person there was a lady who measured me and gave me a quote / ticket number and to come back Monday to pick them up. I went back Monday and they had lost the pants and told me to come back another day. I went back AGAIN and they had found them however wanted to charge me more than double what I was quoted! This other lady told me that the first lady does not know pricing. Well why is she working the till then??? I don't know what these guys have going on but very unorganized and the measurements they took were wrong. I have one pair that are too long and another too short. I will not go back there and not happy with my 3 visit experience.

Apr 19, 2018
I have been here several times. The first two experiences were pretty positive. The last was less so. I had a bridesmaids dress altered. When I picked it up it had cups that were probably 3 cup sizes too small for me. I was quoted $60 for the alterations and ended up paying $110 because of the baby cups - I had to remove them at home because they DID NOT fit in the slightest. For small alterations they are incredibly reliable and fast but I would not bring another important alteration there again.

May 15, 2017
Terrible service! Brought in 2 jackets for alterations. Were not done as promised; was told that it was at her mom's house still and not done. Was very rude about the situation and didn't even apologize. The work was very average to mediocre and definitely overpriced. Others have had similar experiences. The shop is dark, messy and unkempt with clothes all over the floor. Very unprofessional - wouldn't recommend this place to anyone! ***Instead, highly recommend ELLWOOD TAILORS (268-91 St) just on the other side of Ellerslie Road by 7-11. EXCELLENT WORK AND EXCELLENT CUSTOMER SERVICE!! Have taken many items there for alterations - Jamie always exceeded expectations. She really cares about doing an excellent job for her customers! Best tailor I've ever been to - highly recommend her!

Feb 25, 2018
Friendly but their stitching falls apart on every piece. I’ve spent hundreds here and have to bring them back to repair again and again. My mom has the same experience. They lost a piece of my clothes and are “still looking for it.” When they add darts to shirts, they’re uneven. I should have tested them out before bringing half of my wardrobe to them at once. It’s all wrecked and having to bring it back and return again and again is beyond time consuming. Not to mention, they’re expensive for terrible work. I regret ever setting foot here.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm Today
Fri:10 am - 6 pm
Sat:11 am - 5 pm

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