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Master Cleaners

Master Cleaners

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3.7 Google Review
9705 90 St, Fort Saskatchewan, Alberta, T8L 1M4, Canada
(780) 998-9411 www.mastercleaner.ca
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Google Reviews

Refresh Reviews 3.7


May 2, 2018
The worst customer service experience ever! Took 3 blouses in to get dry cleaned, one with silver tassels on the tie up strings. Nothing was mentioned to me that the tassels might be a problem for their equipment during the process, no one called me when they were doing the blouse that the tassels came off during the process. I picked up my blouses and paid $28.55 for the 3 of them. Nothing was mentioned to me during pickup that the tassels had come off the one blouse. A few days later I went to put the tunic on that had the tassels and was shocked to see that they were missing!! I stopped in to complain and was told the manager would call me in a couple of hours. She did call and was not very pleasant to deal with, stating that everyone makes mistakes, which I understand, however, why was I not told about any of this during drop-off, when it happened, and when I picked it up? I stopped by this morning to discuss this with the manager and she said she would pay me for the blouse, which I agreed, but when I said I wanted the blouse back, she claimed that she was not going to pay for something and then give it back to me. I couldn't believe it, I took my blouse back and walked out, no apology, no other offer to reimburse me. I will never go back there!

Nov 10, 2017
Great friendly staff get what you need clean here from house hold to oil fields clothing clean here at a reasonable price.

Aug 19, 2017
Great service and trustworthy, found $60 in a suit coat and returned it to me, have used for years without issue

Jul 16, 2014
Great service and environmentally friendly. Great job cleaning my clothes. Thank you Master Cleaner for your FREE pick up & delivery service saves me a lot of time!!!!!

May 19, 2017
Not really happy at master cleaner I drop off the bed for my dog and I wasn't told that they are going to wash it , I was assuming they will dry cleaned it. the bed looks a pillow after it was washed .

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm Today
Sat:10 am - 4 pm

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