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City Dry Cleaners

City Dry Cleaners

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3.0 Google Review
398 St Albert Trail, St. Albert, Alberta, T8N 5J9, Canada
(780) 458-3119
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Jul 20, 2018
If I could give zero stars I would. I took a dress into city dry cleaners for a wedding I was attending. The dress was brand new when I took it there and only required a press. I took he dress to the location on Hebert road Monday July 9th and was told it would be ready on Wednesday July 11th. I didn’t go to pick it up until this Monday the 16th ( I didn’t need the dress until tomorrow). When I got to the Hebert location she couldn’t find my dress and had to call the other location on St. Albert trail by sobeys. They had it at that location and forgot to take it back to the Hebert location a week later which was well after my pickup date. So I had to go to to the St. Albert trail location and pick it up. No big deal for me as I drive but I felt wow what if someone who didn’t drive had felt this inconvenience. So I took the dress home and put it in my closet totally safely closed in the plastic they gave it to me in. Fast forward to today and I tried the dress on and found 5 stains that’s hadn’t been there before. Like I said the dress was brand new! I went to the Hebert location and asked for a refund of my $20 as we are heading it of town for this weekend and would need to rush and buy a new dress. The lady then told me I needed to go to the St. Albert trail location to talk to the owner. When I got there they told me they would clean it but refused to give me my $20 back because the type of stains on it couldn’t of been from them since they only pressed it. Needless to say I walked out NO refund and was treated horribly by a very stubborn man. I will never return to City Dry cleaners!! — at City Dry Cleaners.

Jul 20, 2018
Awesome. After Using Page the Cleaners. What a delight

Mar 21, 2018
Great service! Have been using them for over 10 years without a single issue. Best choice in St Albert

Feb 5, 2018
Good customer service and was able to help for an urgent cleaning. Would recommend to friends.

Feb 21, 2018
Terrible Customer service and the owner was very rude. They shrunk my jacket and then said they would fix it. When they couldn't fix it, then they denied ruining it in the first place. Do not go there.

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